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Crowne Plaza Memphis Downtown

eeef - (888) 428-0221
Crowne Plaza Memphis Downtown, 300 North Second Street, Memphis, TN -(888) 428-0221
Area: Downtown Memphis North - Convention Center
(Map)
3.2
HOTEL RATING: 
PLEASANT
3.2 out of 5 (510 Ratings)
0.6 miles from Memphis centre
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Hotel Description
Located in Memphis city center, this hotel is just 15 minutes' walk from the bars and restaurants of Beale Street. It features an on-site restaurant, outdoor pool, and free Wi-Fi. A flat-screen cable TV with pay-per-view movie channels is included in the contemporary guest rooms at Crowne Plaza Memphis Downtown. A work desk and coffee-making facilities including a mini-fridge are provided. The modern Notes & Provisions Restaurant and Bar is open for breakfast, lunch, and dinner. It features a full-service bar and serves a variety of dishes. Guests can browse the Memphis Crowne Plaza's gift shop or work out in the on-site fitness center. A business center is located off of the 24-hour lobby. A transfer service is based on availability and travels within a 3 mi radius of the property. The Cook Convention Center is less than 5 minutes' walk from the Downtown Memphis Crown Plaza. The Pyramid Arena is less than 10 minutes away on foot.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
Other Amenities
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Wheelchair accessible
` On-site parking
` indoor pool
` outdoor pool
` vending machine
` kitchenware
` 24-hour security
` Designated Smoking Area
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Happy Hour
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Sterilizing equipment
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out
` Food delivery
` balcony/terrace
` ATM or cash withdraw on site
` Body thermometer available
` CCTV security in common areas
` Daily disinfection
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Outdoor recreational features
` Cleaning products available
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Parking available (charges may apply)
` Shuttle service (charges may apply)
` Xerox/fax in business center
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Crowne Plaza Memphis Downtown Guest Reviews

Overall Average Score: 
Pleasant (3.2 out of 5)

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4

Very Good - 4.0 out of 5

Ruby Tue, 12 April 2011

The stay was great. The room was good, I have no complaint with the service. The only thing I wasn'€™t satisfied with is no place was allowed for a corporate rate or AARP discounts and when I asked about it at the desk they could not do anything about it because they said you had already received your pay when I booked it. If anything can be done about it I would appreciate it very much.

5

Exceptional - 5.0 out of 5

Sierra Wed, 7 May 2025

Exceptional

3.5

Good - 3.5 out of 5

Curtis Mon, 5 May 2025

Short but sweet

Liked: The staff was very hepful and pleasent. Made checking in and out very easy / quick. The cleaning staff were always on time for house keeping.
Disliked: The parking garage and lot have potholes. Needs to be repaved. I thought there was free breakfast every morning but I was told that is only on the weekend.

0.5

Poor - 0.5 out of 5

April Mon, 5 May 2025

Bad

Liked: Location was good
Disliked: A dog kept us up all night and then woke us up at 4am the next dayIt was terrible

5

Exceptional - 5.0 out of 5

Dale Mon, 5 May 2025

Comfortable room.daily cleaning service

Liked: Great location
Disliked: Had to pay for parking

4

Very Good - 4.0 out of 5

Sharay Thu, 24 April 2025

Very good

5

Exceptional - 5.0 out of 5

August Mon, 21 April 2025

I'll be back

Liked: The staff and the shuttle service. I meant all three drivers while I was there and they were all very nice and hospitable
Disliked: No microwave in the room. It's an inconvenience to go all the way down to the lobby when you're tired AND hungry. Maybe consider putting one on every other floor

4.5

Wonderful - 4.5 out of 5

Christopher Wed, 16 April 2025

We enjoyed it. Would stay...

Liked: Shuttle was nice, room was nice. Paying over 20 dollars for parking was a disappointment.
Disliked: Parking was protected but pricey for hotel stay.

5

Exceptional - 5.0 out of 5

Justin Mon, 14 April 2025

Convenient and comfortable

Liked: Good location and very convenient free shuttle into the centre of town.

3.5

Good - 3.5 out of 5

Greg Mon, 14 April 2025

Stay was great but we...

Liked: Location
Disliked: Nothing

2

Disappointing - 2.0 out of 5

Charlyn Mon, 14 April 2025

Disappointing

Liked: Tierra, the young lady who worked in the morning for breakfast, was great. She was helpful and polite. The door to our room was hard to open. It felt like we had to break in every time we entered the room. You had to slam it shut because if you didn’t it would remain open. The bathroom door was also like this. The closet door was broke as well. Also, when I book my stay I booked for 2 adults and 1 child (17 years old). I paid extra for breakfast but when I arrived at check in they only gave me breakfast comps for 2 people and said that’s all they could give me even though I paid extra during my booking. When we tried to eat in the cafe for dinner time they were out of half of the menu. I would not recommend this hotel to anyone and if I return to Memphis I will never stay here again!

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Crowne Plaza Memphis Downtown 300 North Second Street, Memphis, TN
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