The stay was great. The room was good, I have no complaint with the service. The only thing I wasn'€™t satisfied with is no place was allowed for a corporate rate or AARP discounts and when I asked about it at the desk they could not do anything about it because they said you had already received your pay when I booked it. If anything can be done about it I would appreciate it very much.

Bad

First visit to Memphis

Liked: The shuttle service (and morning driver) were fabulous. The bar (ate dinner there) was really good. Bar tender friendly and food delicious. Enjoyed walking to town.
Disliked: The noise in adjacent rooms was awful. Toilet was not flushing right. Kept running and it had to be "fixed" every time toilet was used.

Superb

Okay, don't plan on the...

Liked: The room was good. It was large and I felt safe. The city view was nice. The shuttle to Beale Street was great. The driver was awesome, he saw me on the street and allowed me to jump in the shuttle.
Disliked: The restaurant, I booked this hotel so I had the convenience of having a restaurant/bar at the hotel. Only one night of the three I was able to order food. The other nights the kitchen was closed early. They could have posted a sign to let guests know this so they can plan accordingly. The menu was very limited. The service was good. Also, they offered no cleaning services or restocking of coffee and towels. I had to go to front desk to get coffee each day. No trash removal, and after three days the small trash cans were full .

decent hotel in a decent...

Liked: it was close to downtown and offered free shuttle service.
Disliked: seemed understaffed- and the staff seemed overwhelmed

nice

Liked: nice
Disliked: nothing

Exceptional

Bad

Very good