Crowne Plaza Melbourne-Oceanfront By IHG

We had an excellent stay here. Very comfortable beds; great room service; front desk was great. Could not ask for a better stay.

Liked: Great service; beautiful rooms; beautiful location.
Disliked: No negatives.

Bad

Liked: Not much to like. Just the beach
Disliked: Staff was very cold. Very poor maintenance. Rooms were noise. Small. Shower was bad.

Excellent Stay with live music...

Liked: Location, access to beach, other amenities, cleanliness, and staff courtesy.
Disliked: Only one restaurant on site.

Beach party

Liked: Everything. Beach party was a great success
Disliked: No wash cloths. Asked the maid service 3 times to leave wash cloths and they kept saying there were none. Fire alarm went off at 530 in the morning and had to call front desk and was told false alarm. Lack of communication

I’ll be coming back

Liked: The location is perfect, not only because you’re on the beach but you are right off the highway and it’s easy to get places. There are plenty of restaurants near by. The hotel was clean, beautiful, and comfortable. The room was a great size, bed was super comfortable, and smelled good. The balcony was a huge plus, I loved sitting out looking at the ocean.
Disliked: The hallway had a rancid fish smell the whole week, but thankfully not our room. The restaurant is great, but no gluten free alternatives. Only thing I could eat at the hotel due to my gluten allergies was breakfast.

Courteous personnal

Liked: standard with great music on Saturday
Disliked: to expensive the rental of chairs and lounges, valet and breakfast you have to ask certain things to the wait staff. not everytime in one place

Superb

Disliked: Noise at pool late at night

Great location that’s too expensive,...

Liked: Ocean
Disliked: There was a dead animal smell by the elevator both days, mold in the shower, sand on the floor,

Nightmare

Liked: The view
Disliked: I stay before it was great but this time my family got sick and I needed to change the dates or cancel. I was trying to get it done without losing all my money but nobody helped me because I made the reservation through booking.com. They say it was up to the hotel and the hotel said it was up to booking.com, at the end I was so sick and tired that I didn’t want to fight anymore. I will never stay with you guys again or use booking.com

Trying somewhere different next visit.

Liked: The location, though I will say the across the street parking was a bit of a surprise...and sort of annoying. Add 20$ a day if you use valet to avoid using the overpass which was steep and a lot of stairs to climb.Brianna at valet was such a sweetheart. She loaded up all of my stuff and helped me get it all into my room on the 4th floor. Enjoyed the breakfast plan, food was very good. On the dinner appetizer menu we tried the the loaded New England chowder fries which could have fed 4-6 people.. they were awesome!
Disliked: Shower and toilet area is very small, toilets don't flush well... Maybe put plungers in the rooms? My blanket also had a 10x10 hole in it... Seriously, at almost 400$ a night..?restrooms in the lobby area not kept clean, toilets didn't flush. I'm sure you get the picture.parking lot is across the street, I'm not that old but that's a lot of stairs to ask your guests to climb to use the overpass.