Name: Crowne Plaza London - Gatwick Airport
Address: Langley Drive, Crawley
Telephone: 0745 127 3975
Rating: 4

Crowne Plaza London - Gatwick Airport Guest Reviews

Overall Average Score:

Very Good (4 out of 5)

Write a review

Breakfast awful but staff were...

Liked: The location & parking was good as only 1 mile from my business meeting . Air con was great lovely and cool in this heatwave . The staff were friendly and the room was clean .
Disliked: The breakfast was awful , ordered a full English with tea . It arrived cold . Clingfilm over the plates . The tea arrived with a paper cup not ceramic . Large dessert spoon not teaspoon for my tea . No sugar . The toast wasn’t toast was white bread left in the toaster for about 1 min . All I ate was cold bacon as was starving . Went to pour the hot water into the tea pot poured everywhere even when I held it shut . (Have pics) . Room was tiny, booked a standard double . Could barely move in the bathroom with either hitting the door or sink .

Exceptional

Excellent staff throughout great hotel

Liked: Exactly what we needed in a hotel stay

Bad

Stay Away; Horrible Staff and...

Liked: Nothing
Disliked: Property is run down. We got a room where previous guests had smoked. Staff at check in displayed incredible attitude. STAY AWAY.

Very good

Exceptional

Liked: Staff were nice and helpful. A good stop over to travel to other places in Europe or UK.

Just what we needed

Liked: Clean and comfy
Disliked: Nothing

Perfect

Liked: Very clean and well presented.

Very nice hotel, great location,...

Liked: I had a very nice spacious comfortable room, everything was immaculately clean, the hotel seemed busy but no waiting around for lifts. The staff were very helpful and professional.
Disliked: Thought the breakfast was average, probably because I went for full English and although I was early in the morning 0630hrs the food tends to get over cooked by the heaters, which is common at buffet breakfasts.