Crowne Plaza Leeds

Superb

Very good

Passable

Liked: Breakfast is okay .Rooms are fairly sized . Staff was friendly .
Disliked: Restaurant is very cramped and breakfast was a hussle . The sofa when pulled as a bed was uneven , so didn’t have a good sleep either .

Good location, great facilities and...

Liked: We enjoyed the swimming pool and facilities. The room was clean and had everything we needed.
Disliked: Very little - there was a long delay checking in but one of the members of staff kindly offered us a drink whilst waiting

Exceptional

Liked: Friendly staff

Too dear for one night...

Liked: Breakfast was fine although when I went to get fruit my drinks were gone when I got back!
Disliked: Bathroom in 603 smelt really bad of raw sewage

An average hotel and expensive...

Liked: A lovely hotel and well presented guest areas
Disliked: No a 5 minute walk into Leeds centre, more like 20. Also the beds and pillows are of cheap, poor quality

Leeds vaca!!

Liked: The Crown Plaza is a lovely hotel. The facilities on offer are true to its description with access to the gum spa and club lounge wonderful. The rooms are clean and comfortable with care taken with every detail. It is a great hotel designed with the customer at heart. Patrice and one of the ladies at the front desk staff were awesome. Thank you.
Disliked: Our arrival was a mixed bag with a lovely welcome from some staff and a not so good one from another. Further issues made what would have been an excellent stay a good one. However I would highly recommend this hotel for a lovely stay. Thank you.

Exceptional