Menu

Crowne Plaza Knoxville Downtown University by IHG

eeef - (888) 406-7656
Crowne Plaza Knoxville Downtown University by IHG, 401 West Summit Hill Drive, Knoxville, TN -(888) 406-7656
Area: Downtown Knoxville
(Map)
4.4
HOTEL RATING: 
EXCELLENT
4.4 out of 5 (862 Ratings)
1.7 miles Thompson Boling Arena at Food City Center
v7 mins driving
BOOK ONLINE OR CALL - (888) 406-7656
Show Prices
The Spotlight on Crowne Plaza Knoxville Downtown University by IHG

Downtown Comfort Just Steps from Knoxville's Music Scene

Modern and welcoming, Crowne Plaza Knoxville Downtown University by IHG offers a relaxed stay in the heart of downtown Knoxville. With warm-toned rooms, rich hardwood furnishings, and thoughtful amenities like free Wi-Fi and a 24-hour fitness center, it's a great pick for travelers who want to be close to the action without sacrificing comfort. Located just a 10-minute stroll from the University of Tennessee and within walking distance to the Tennessee Theatre and Convention Center, this hotel puts live entertainment right at your doorstep.

Why Concert-goers love it

You’re just a 5-minute walk from major venues like the Tennessee Theatre—perfect for catching shows without the hassle of parking or late-night rideshares. The hotel offers flexible check-in at 3:00 PM and a generous check-out time of 12:00 PM, giving you plenty of time to recover after a late night out. Plus, with 24-hour access to the gym and business center, and a cozy pub-style bar on-site, you’ve got everything you need post-show.

Who this Hotel is great for

Groups of friends looking to experience Knoxville’s music scene together
Solo travelers chasing that bucket-list tour stop
Couples planning a romantic concert weekend
Fans who want a quiet, comfortable place to recharge
Budget-conscious travelers who want mid-range comfort near downtown venues

Food and Drink Options

Mahogany’s Restaurant serves up a solid breakfast—ideal after a late night. For evening cravings, The Library pub-style bar is open for drinks and light bites. While there’s no 24/7 room service, the downtown location puts you within walking distance of plenty of late-night dining spots.

Nightlife Options

You don’t have to go far to keep the night going. The Library bar has a relaxed vibe and a full-service bar with local brews. When you’re ready to explore more, downtown Knoxville’s bars, lounges, and live music venues are all within easy reach.

What People Say

Guests love the walkable location and how easy it is to get to concerts and events. Reviews often mention the friendly staff, comfy beds, and well-maintained amenities. Many also appreciate the classic decor and the convenience of on-site parking.

Areas for Improvement

Some travelers mention that the decor feels a bit dated in places, though clean and well-kept. The indoor pool will be closed from October 28–30, 2024, so plan accordingly if a swim’s part of your post-show recovery.

The Bottom Line

With its prime downtown location, warm atmosphere, and music-lover-friendly amenities, Crowne Plaza Knoxville Downtown University by IHG hits all the right notes for concert-goers.
Enter Your Dates
4
4
CHECK IN
 
CHECK OUT
 
7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
Other Amenities
` Pets Allowed
` Restaurant
` Swimming Pool
` Meeting/Banquet Facilities
` Parking
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Dry cleaning
` Internet services
` Non-smoking throughout
` ATM/cash machine on site
` Vending machine (snacks)
` Breakfast in the room
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Allergy-free room
` Indoor pool (all year)
` Wheelchair accessible
` indoor pool
` Accessible parking
` Facilities for Disabled Guests
` Heated pool
` Non-smoking Rooms
` Vending Machine (Drinks)
` Daily Housekeeping
` WiFi available in all areas
` Business centre
` Fitness centre
` Free WiFi
` Lift
` Kid meals
` Parking garage
` Electric vehicle charging station
` Toilet with grab rails
` Higher level toilet
` Wine/champagne
` Fruits
` Auditory guidance
` Pet bowls
` Fitness
` Sun loungers or beach chairs
` Key card access
` Smoke alarms
` Fire extinguishers
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Food can be delivered to guest accommodation
` All plates, cutlery, glasses and other tableware have been sanitized
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Breakfast takeaway containers
` Delivered food is securely covered
` Parking on site

Crowne Plaza Knoxville Downtown University by IHG Guest Reviews

Overall Average Score: 
Excellent (4.4 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Lila, Sparta, visiting Bijou Theatre Knoxville Sun, 29 January 2023

Liked: Super clean; quiet; very comfortable beds and nice staff.
Disliked: Nothing.

5

Exceptional - 5.0 out of 5

Marilyn, Waynesville

The location of the Crown Royal was fantastic! We parked our car upon arrival and walked everywhere we wanted to go. Our room was extremely clean and nicely appointed. The hotel staff was very helpful and "on point" with their recommendations!

Liked: Fantastic location and superb accommodations. Staff was very helpful!
Disliked: There wasn't anything disappointing.

3

Pleasant - 3.0 out of 5

John, Calabash, visiting Tennessee Theatre

Room was standard and well maintained. Had trouble with hot water one morning but remedied quickly. Staff was courteous.

Liked: Service.
Disliked: Cold breakfast buffet.

5

Exceptional - 5.0 out of 5

Shelia, Dickson, TN

Only thing that would make it better - if it had a bus to Thompson Arena and bar served food later.

Liked: Room clean; people great.

5

Exceptional - 5.0 out of 5

Cristy D, Knoxville

Like the area that the hotel was in. Room was clean and stocked very well. We had a really nice stay.

Liked: Staff helpful and polite. Also, no long waits - very efficent.

1

Poor - 1.0 out of 5

Allyson, Trenton, TN

We were overcharged for parking which caused a fraud alert to freeze the credit card for the remainder of our trip. An $8.74 parking charge hit the credit card for $874.00. The breakfast served in our room was cold with no coffee or juice - even after reporting that, still no coffee. The taxi service from the hotel was awful, with no help from hotel staff to secure a taxi. Rooms were older and small bathrooms. Also very noisy! Will not stay there again.

Disliked: Very negative.

5

Exceptional - 5.0 out of 5

John and Renee, Nashville

Liked: Clean; smelled fresh; great service; great proximity to downtown biz; good food. Wonderful visit.
Disliked: We were on the "Quiet Floor" and someone had small dogs barking. Luckily, they were gone when we went to sleep. The hallway on the 11th floor was sweltering.

Write a Review of Crowne Plaza Knoxville Downtown University by IHG
Trip Id (Required)
Your Name (Required)
Your City
Your Email Address (Required)
Your overall rating of Crowne Plaza Knoxville Downtown University by IHG
What was good?
What was bad?
Your review of Crowne Plaza Knoxville Downtown University by IHG
Crowne Plaza Knoxville Downtown University by IHG 401 West Summit Hill Drive, Knoxville, TN