Pleasant

Good

Liked: Location, clean, hotel was nice. Staff seem to need more training.
Disliked: The room that I changed to should?ve had an additional bed it did not we had a pull out couch which that was my original ask. They talked me into a junior suite because there was an extra bed there was not only the pull out which was not what I requested. The staff seemed confused and needed a little training. The overall experience was good though

Exceptional

Very good

Disliked: Power outlets could be more accessible and maybe a few usb outlets as well

Exceptional

Location location decor

Liked: Location. Decor
Disliked: Layout of hotel. Piol

Very good

nice and convenient in the...

Liked: bed, location, parking of bikes
Disliked: no restaurant, too expensive, pool small

horrible hostal experience

Liked: it totally lost its charme:-( we are visiting the la concha since 28 years- it?s a mess now:-( rooms are horrible - ac is not working as it should- staff is not helpful and always on the private phone?. old Charme is gone ? we left very sad about that. It felt like a hostal not like the hotel it used to be.
Disliked: everything