Disliked: Checked in to room and it had not been cleaned. toilet stopped up and would not flush.

Liked: it is close to the airport
Disliked: We asked for an extra bed at check-in but it took almost an hour to deliver to our room which was around 12:30Am in the morning. I reserved for a room on higher floor but was given a room at the ground level . The hotel staff just said nothing he can do

Liked: Great location. Is a very nice hotel. Staff was very freindly

Disliked: Decor ....looked like a murder scene

Liked: There willingness to accommodate me
Disliked: Everything was perfect, food was awesome as well bar ;)

Liked: Location from Jfk
Disliked: No bathtub in the room

Liked: Cleanliness, early check in
Disliked: I had the front desk send a fax, twice,and it did not reach it's destination.

Fit for purpose for airport...

Liked: Location- bedding
Disliked: Poor staff at breakfast- we asked what was available and staff pointed at buffet- would not tell us anything about other menu items- we left without breakfast

Not great

Liked: Bed was comfy and bed sheets were nice and crispy.
Disliked: Dated, carpet old, food trays left in hallway for hours, restaurant underground and felt like a diner but not diner prices. Check in slow, although staff was friendly. I expected a nicer, more updated atmosphere for lobby etc given Crowne Plaza name.