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Crowne Plaza Indianapolis-Dwtn-Union Stn an IHG Hotel eeef - (855) 208-4301
Crowne Plaza Indianapolis-Dwtn-Union Stn an IHG Hotel, 123 West Louisiana Street, Indianapolis, IN -(855) 208-4301
Area: Downtown Indianapolis
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4.5
HOTEL RATING: 
VERY GOOD
4.5 out of 5 (821 Ratings)
0.4 miles from Indianapolis centre
BOOK ONLINE OR CALL - (855) 208-4301
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Hotel Description
Located in downtown Indianapolis adjacent to the Indiana Convention Center this historic hotel is within one of the country's first train stations. It has an on-site restaurant and spacious rooms. Crowne Plaza Hotel Indianapolis Downtown offers air-conditioned furnished with a cable TV work desk and coffee maker. Some rooms are set in a redesigned train car with décor featuring 1920s celebrities. Indianapolis Downtown Crowne Plaza Hotel features contemporary amenities such as an indoor pool and well-equipped gym. Guests can use the hotel's free Wi-Fi. 123 West & Taggart's Restaurant at the Indianapolis Crowne Plaza serves traditional American cuisine all day. After dinner guests can enjoy a drink in the hotel's sports-themed lounge. Lucas Oil Stadium is one block from the Crowne Plaza and the Indianapolis Zoo is 1.5 miles away.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Casino
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Refrigerator
` Wheelchair accessible
` On-site parking
` indoor pool
` vending machine
` telephone
` kitchenware
` Concierge services
` Doorman
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` taxi service
` Shops on site
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Video game console
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` Body thermometer available
` Car rental available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Separate shower/bathtub
` Tennis court & equipment
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Desk/workspace available
` Allergy-free rooms available
` Cleaning products available
` Room service available
` Parking available (charges may apply)
` Valet parking (charges may apply)

Crowne Plaza Indianapolis-Dwtn-Union Stn an IHG Hotel Guest Reviews

Overall Average Score: 
Very Good (4.5 out of 5)

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5

Exceptional - 5.0 out of 5

Christina Mon, 18 March 2024

Exceptional

1.5

Poor - 1.5 out of 5

Chase Mon, 18 March 2024

Great location, but would not...

Liked: Great location
Disliked: Dirty. Toilet wouldn’t stop running. Shower drain wouldn’t work, so couldn’t get showers. Cost was about the same as other hotels in the area that we have had much nicer stays in.

5

Exceptional - 5.0 out of 5

Matthew Thu, 14 March 2024

Great

Liked: Loved the train hotel. Such a unique idea. Would stay again.
Disliked: I enjoyed the whole experience. A lot of construction nearby but could not hear from the hotel room. Families playing football in the pool without regards for other people in the pool.

5

Exceptional - 5.0 out of 5

Eric Mon, 11 March 2024

Exceptional

5

Exceptional - 5.0 out of 5

Molly Thu, 7 March 2024

Exceptional

3.5

Good - 3.5 out of 5

Shelby Thu, 29 February 2024

We will stay here again

Liked: Location
Disliked: Bathroom in our room had a lot of hair in the floor

0.5

Poor - 0.5 out of 5

Stacey Sun, 11 February 2024

Bad

4

Very Good - 4.0 out of 5

Brandi Sat, 3 February 2024

Very good

4

Very Good - 4.0 out of 5

Stephanie Tue, 16 January 2024

Stayed for a competition at...

Liked: Location was superb for event at the Convention Center. Given sub-zero temps during our visit, it was a wonderful surprise to learn about the enclosed walkway connecting the hotel to the Convention Center so that we didn't even have to walk outside the short distance (and the walkway was accessible from the second floor, which is where our room was located). The fact that it was a former train station is very cool, too. We loved that you could actually book a converted train car as a room option (although we did not). The room was comfortable and a good size. The people working at the front desk, bar/restaurant, and house cleaning were all very nice.
Disliked: Perhaps because of the age, the acoustics were not great. You could hear a good amount of noise from the hallways, next door neighbors, and atrium. I ended up downloading a brown noise app (which helped to drown it out). Also, the restaurant is open for limited hours. When attending an event with competition times set, sometimes meals come at odd hours, including during the gap between breakfast and dinner at the hotel. There is a mini market where you can buy limited snacks, food, and drinks, and that helps, but I would have liked a full-service option.

3.5

Good - 3.5 out of 5

Steve Mon, 8 January 2024

It was good

Disliked: When I got there to check in, the reservation was under a wrong first name. Took awhile to figure out.

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Crowne Plaza Indianapolis-Dwtn-Union Stn an IHG Hotel 123 West Louisiana Street, Indianapolis, IN