Menu
|
Crowne Plaza Indianapolis-Dwtn-Union Stn an IHG Hotel eeef - (855) 208-4301
Crowne Plaza Indianapolis-Dwtn-Union Stn an IHG Hotel, 123 West Louisiana Street, Indianapolis, IN -(855) 208-4301
Area: Downtown Indianapolis
(Map)
BOOK ONLINE OR CALL - (855) 208-4301
4.1
HOTEL RATING: 
VERY GOOD
4.1 out of 5 (837 Ratings)
0.6 miles from Indianapolis centre
BOOK ONLINE OR CALL - (855) 208-4301
Show Prices
Hotel Description
Located in downtown Indianapolis adjacent to the Indiana Convention Center this historic hotel is within one of the country's first train stations. It has an on-site restaurant and spacious rooms. Crowne Plaza Hotel Indianapolis Downtown offers air-conditioned furnished with a cable TV work desk and coffee maker. Some rooms are set in a redesigned train car with décor featuring 1920s celebrities. Indianapolis Downtown Crowne Plaza Hotel features contemporary amenities such as an indoor pool and well-equipped gym. Guests can use the hotel's free Wi-Fi. 123 West & Taggart's Restaurant at the Indianapolis Crowne Plaza serves traditional American cuisine all day. After dinner guests can enjoy a drink in the hotel's sports-themed lounge. Lucas Oil Stadium is one block from the Crowne Plaza and the Indianapolis Zoo is 1.5 miles away.

Check-in time: 15:00   Check-out time: 11:00
Enter Your Dates
4
4
CHECK IN
 
CHECK OUT
 
7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Casino
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Refrigerator
` Wheelchair accessible
` On-site parking
` vending machine
` telephone
` kitchenware
` Concierge services
` Doorman
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` taxi service
` Shops on site
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Video game console
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` Body thermometer available
` Car rental available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Separate shower/bathtub
` Tennis court & equipment
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Desk/workspace available
` Allergy-free rooms available
` Cleaning products available
` Room service available
` Parking available (charges may apply)
` Valet parking (charges may apply)

Crowne Plaza Indianapolis-Dwtn-Union Stn an IHG Hotel Guest Reviews

Overall Average Score: 
Very Good (4.1 out of 5)

Write a review

5

Exceptional - 5 out of 5

Kristin Mon, 18 September 2023

Exceptional

Liked: Staff was wonderful. Great location, walking distance to downtown area attractions.
Disliked: No parking. Only vallet. Had two vehicles. Had to park in non affiliated parking garage and carry luggage a few blocks. Good thing weather wasn't a factor.

5

Exceptional - 5 out of 5

Cassie Thu, 7 September 2023

Exceptional

4.5

Wonderful - 4.5 out of 5

Erik Sat, 2 September 2023

Superb

Liked: Location is great and the bar and restaurant are pretty good.
Disliked: I have stayed here before, 3-4 years ago, and the key card thing sill is a mess. I had to get a new key every day, sometimes twice DESPITE having my card separate from an electronics and my credit cards, in a pocket in my briefcase. Bad system.

4.5

Wonderful - 4.5 out of 5

Chellene Fri, 1 September 2023

Superb

4

Very Good - 4 out of 5

Allison Mon, 28 August 2023

Very good

Liked: it was a beautiful hotel. First time there.
Disliked: The AC!!! when we were in bed, everytime the AC kicked on, it blew right in our faces. we had to put a pillow over our face to keep it from hitting us. It woke us up EVERYTIME it turned on. there was no way to move the direction of the air so we turned it off and so we were HOT all night! Also, there was no fan in the restroom and it became really hot in there when showering

1.5

Poor - 1.5 out of 5

Tyler Mon, 28 August 2023

Poor

Disliked: We thought we were promised a train room and did not receive one. The receptionist at front desk was not friendly nor accommodating….

4.5

Wonderful - 4.5 out of 5

Karla Sun, 27 August 2023

Superb

Liked: Please see previous message. They messed up my reservation so I had to use to bookings just to get through this day.
Disliked: Please see previous

4.5

Wonderful - 4.5 out of 5

Karla Sun, 27 August 2023

The facility was very convenient...

Liked:  I have the opportunity to stay at this location for my sororities national convention. It was the perfect location to be close to the convention center. The facility was unique because they were rooms where old train cars had been converted and that was very unique to see. My accommodations were fantastic as far as room availability at all.
Disliked: Their system for checking you in and out of a room is very old. And someone else’s member number was placed on my room so my bill had someone else’s name someone else’s credit card information. It was a big mess and then I was double charged for my room and they could never figure out the rate and it was horrible. From that standpoint. They just need a better, a newer, a more updated system for checking in guest note that Was major. We were there for a conference so the hotel staff did not prepare themselves for the large group. They had an area that they use in the morning for their breakfast so instead of opening that area up in the evening so that the guest staying at the hotel could at least go in and sit down and wait to be served they had a hostess Working upfront who was as rude as she could be and she was just straight up nasty and that was a big turn off because she was sending people away. She was just horrible. Cost a little area that they did have to eat in in the evening wasn’t that large so after say about 30 of us Enter that little area there was no room for anyone else. It was horrible, but they were not prepared. And on top of that they must’ve just hired waiters that day that we were there and we were there for a total of eight days because they never do what was on the menu so that was off horrible experience

5

Exceptional - 5 out of 5

Melissa Sat, 26 August 2023

great getaway!!! we had a...

Liked: everything!!! classic stay and exquisite property!
Disliked: nothing.

4

Very Good - 4 out of 5

William Mon, 21 August 2023

Very good

Write a Review of Crowne Plaza Indianapolis-Dwtn-Union Stn an IHG Hotel
Trip Id (Required)
Your Name (Required)
Your City
Your Email Address (Required)
Your overall rating of the hotel
What was good?
What was bad?
Your review
Crowne Plaza Indianapolis-Dwtn-Union Stn an IHG Hotel 123 West Louisiana Street, Indianapolis, IN