Low Grade

Liked: Location
Disliked: The room was not properly cleaned. All the fixtures were corroded. Rust and mold in tub. Wallpaper was pealing on every wall and partially off behind the commode. The commode seat was broken. Dust and drink rings on side tables and coat rack. Bed remakes of body odor.

I was comfortable with the...

Liked: Breakfast was good. Front desk answered quickly when I called about the WiFi password.
Disliked: The room had a wet smell when I first arrived.

Exceptional

Good

For this being my first...

Liked: The pool area.
Disliked: I was given the wrong room in the beginning. I was then given the correct room and the key didn?t work. The front desk acted with no enthusiasm to help correct this problem. My family and I went down to the front desk twice to fix this key. Finally maintenance came to fix it.

Fabulous

Thank you to all the...

Liked: Friendly staff, quick check in & out, extremely clean, soft bed & pillows, delicious buffet breakfast

Liked: Room, restaurant
Disliked: No

I wouldn?t stay here again,...

Liked: Staff were very willing to reduce room rate for shortcomings.
Disliked: Beds were 2 doubles, room service was way late, hire had 2 weddings that Saturday night and that was the excuse for bed size and service delays