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Crowne Plaza Syracuse eeef
Crowne Plaza Syracuse, 701 East Genesee Street, Syracuse, NY | Area: Syracuse University
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HOTEL RATING: 
VERY GOOD
4 out of 5 (310 Ratings)
0.5 miles from Syracuse centre
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Hotel Description
A downtown location highway and campus proximity free Wi-Fi and a restaurant and lounge put the non-smoking pet-friendly Crowne Plaza Hotel Syracuse on our guests' list of favorite area hotels. With 20 floors Crowne Plaza offers views of downtown Syracuse from almost all of its 279 rooms. Inside the rooms amenities like free Wi-Fi ergonomic workstations video check-in and check-out voicemail and speaker phones help guests stay productive while upscale bedding flat-panel TVs and room service help them unwind. The hotel also offers a business center a 24-hour fitness center and a gift shop. Overlooking Forman Park Crowne Plaza is just two blocks from I-81 and a 15-minute walk to Syracuse University. Various restaurants — organic Mexican steak — are within two blocks. The Museum of Science and Technology is less than a mile away the Erie Canal Museum and Everson Museum of Art are each a half-mile away and the convention center is a 10-minute walk from the hotel. Syracuse Hancock International Airport is less than eight miles northeast.

Check-in time: 16:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
Other Amenities
` Business Center
` Free Internet In Public Areas
` Pets Allowed
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Room Service
` Air Conditioning
` Bar
` Hair dryer
` Dry cleaning
` ATM/cash machine on site
` Free Internet In Room
` On-site parking
` fitness center
` interconnecting room(s) available
` Accessible facilities
` Airport Shuttle (Free)
` Bell staff/porter
` Cable/Satellite TV
` Cocktail lounge
` Direct dial telephone
` Ice machine
` Interior corridors
` Late check-out available
` Non-smoking Rooms
` Premium movie channels
` TV
` Voice mail
` Transportation services
` Iron Board
` Free Internet

Crowne Plaza Syracuse Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4 out of 5)

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5

Exceptional - 5 out of 5

Rachel, Watervliet, visiting Westcott Theater Sun, 18 February 2018

The staff was very friendly. They waived the parking fee for us and gave us each a card for a free drink. The hotel itself was beautiful. Would definitely go back. Also loved the skyline view at night from the room.

Liked: Friendly staff; free drink cards; free headphones; amazing shower.
Disliked: No low points.

5

Exceptional - 5 out of 5

Jeannette H, Ogdensburg, visiting The Oncenter Thu, 28 April 2016

We were extremely pleased with our stay; we had dinner at the hotel which was amazing. All the staff was very kind. The location was perfect for where we were going. I would definitely recommend this hotel to my friends and family.

Liked: Excellent.

4

Very Good - 4 out of 5

Howard, Batavia Fri, 20 November 2015

Liked: Clean. Cheap parking. Near Dunkin Donuts.
Disliked: No continental breakfast.

5

Exceptional - 5 out of 5

Mark L, Moravia NY Sun, 11 December 2011

Nice hotel reasonably priced and close to many events

Liked: Very nice, comfortable room

5

Exceptional - 5 out of 5

April Thu, 11 April 2019

Exceptional

Liked: I cannot speak highly enough of the front desk staff who took such good care of my husband and I at such a difficult time for us. They went out of their way to express little kindnesses that meant so much.

2.5

Fair - 2.5 out of 5

Regina Mon, 8 April 2019

Very disappointing.

Liked: The location was convenient.
Disliked: During the entire night, there was a strange pinging noise that went off at least every two minutes. I tried using ear plugs and still heard it. Needless to stay I did not sleep the entire night. Also while in the shower, there was a clump of hair on the wall which did not match our hair. Obviously, the shower was not cleaned and the black tiles hide suspect dirt! I plan on writing to IHG yo complain about my stay.

2.3

Disappointing - 2.3 out of 5

Melanie Mon, 8 April 2019

Will not stay here again

Disliked: Two of the three family members in our room woke up with terrible headaches, dizziness, nausea and trouble breathing. A short while after we left the hotel nearly all the symptoms disappeared. By the end of the day we were both feeling back to normal. It did not occur to me at first but the symptoms we experienced were likely mold or other fungal intoxication. There must have been some mold or other chemical in our room, ac unit, somewhere that caused these symptoms while we slept. I did not have a chance to discuss with the property bc we had already left when we realized what it was from.

2.5

Fair - 2.5 out of 5

Caroline Sun, 7 April 2019

It was just ?meh?

Liked: Front desk staff were extremely helpful. Gave good dinner suggestions.
Disliked: Dirty towel left in bathroom. Gross! Also, the cost of the hotel was completely out of whack and to have to pay parking on top of it was ridiculous. There were also a lot of guests and we couldn?t get breakfast in the am bc the staff couldn?t handle the amount of people.

3.2

Pleasant - 3.1 out of 5

Loreen Sat, 6 April 2019

Pleasant

4.4

Excellent - 4.4 out of 5

Anonymous Mon, 1 April 2019

Fabulous

5

Exceptional - 5 out of 5

Kimberley Wed, 27 March 2019

Peaceful, comfortable, ambiance and relaxation.

Liked: After a long day, the gorgeous room, very comfy bed, Iran shower and a glass of wine at the bar were absolutely perfect! My daughter plans to attend the University, so we will become frequent visitors of this property.
Disliked: Everything was great.

3.2

Pleasant - 3.1 out of 5

Dennis Mon, 25 March 2019

I would look for better...

Liked: The location was great
Disliked: The furniture in the room could use new furniture as it looked extremely used and needed to be replaced

3.8

Good - 3.8 out of 5

Kirit Tue, 19 March 2019

Good

3.6

Good - 3.5 out of 5

Anonymous Tue, 19 March 2019

Good

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Crowne Plaza Syracuse 701 East Genesee Street, Syracuse, NY