Crowne Plaza Syracuse Guest Reviews
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|0.5 miles from Syracuse centre|
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Rachel, Watervliet, visiting Westcott Theater Sun, 18 February 2018
The staff was very friendly. They waived the parking fee for us and gave us each a card for a free drink. The hotel itself was beautiful. Would definitely go back. Also loved the skyline view at night from the room.
Liked: Friendly staff; free drink cards; free headphones; amazing shower.
Disliked: No low points.
Jeannette H, Ogdensburg, visiting The Oncenter Thu, 28 April 2016
We were extremely pleased with our stay; we had dinner at the hotel which was amazing. All the staff was very kind. The location was perfect for where we were going. I would definitely recommend this hotel to my friends and family.
Howard, Batavia Fri, 20 November 2015
Liked: Clean. Cheap parking. Near Dunkin Donuts.
Disliked: No continental breakfast.
Mark L, Moravia NY Sun, 11 December 2011
Nice hotel reasonably priced and close to many events
Liked: Very nice, comfortable room
April Thu, 11 April 2019
Liked: I cannot speak highly enough of the front desk staff who took such good care of my husband and I at such a difficult time for us. They went out of their way to express little kindnesses that meant so much.
Regina Mon, 8 April 2019
Liked: The location was convenient.
Disliked: During the entire night, there was a strange pinging noise that went off at least every two minutes. I tried using ear plugs and still heard it. Needless to stay I did not sleep the entire night. Also while in the shower, there was a clump of hair on the wall which did not match our hair. Obviously, the shower was not cleaned and the black tiles hide suspect dirt! I plan on writing to IHG yo complain about my stay.
Melanie Mon, 8 April 2019
Will not stay here again
Disliked: Two of the three family members in our room woke up with terrible headaches, dizziness, nausea and trouble breathing. A short while after we left the hotel nearly all the symptoms disappeared. By the end of the day we were both feeling back to normal. It did not occur to me at first but the symptoms we experienced were likely mold or other fungal intoxication. There must have been some mold or other chemical in our room, ac unit, somewhere that caused these symptoms while we slept. I did not have a chance to discuss with the property bc we had already left when we realized what it was from.
Caroline Sun, 7 April 2019
It was just ?meh?
Liked: Front desk staff were extremely helpful. Gave good dinner suggestions.
Disliked: Dirty towel left in bathroom. Gross! Also, the cost of the hotel was completely out of whack and to have to pay parking on top of it was ridiculous. There were also a lot of guests and we couldn?t get breakfast in the am bc the staff couldn?t handle the amount of people.
Loreen Sat, 6 April 2019
Anonymous Mon, 1 April 2019
Kimberley Wed, 27 March 2019
Peaceful, comfortable, ambiance and relaxation.
Liked: After a long day, the gorgeous room, very comfy bed, Iran shower and a glass of wine at the bar were absolutely perfect! My daughter plans to attend the University, so we will become frequent visitors of this property.
Disliked: Everything was great.
Dennis Mon, 25 March 2019
I would look for better...
Liked: The location was great
Disliked: The furniture in the room could use new furniture as it looked extremely used and needed to be replaced
Kirit Tue, 19 March 2019
Anonymous Tue, 19 March 2019