Crowne Plaza Hotel Portland-Downtown Convention Center Guest Reviews
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|1.1 miles from Portland centre|
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Tamara, Victoria, visiting Moda Center Fri, 26 January 2018
We stayed at the Crowne Plaza hotel because of its proximity to the Moda Center. We were pleasantly surprised as to the cleanliness of the room, as well as the comfort of the bed and pillows. The blackout curtains were great, and the majority of the time we did not hear any neighbours at all. The restaurant was great; breakfast buffet was wonderful as was dinner. The staff are what makes this hotel wonderful though. They seemed to authentically care and go out of their way to make us feel welcome. Their hospitality is probably what made our very quick trip from Canada to see the Blazers more tolerable.
Liked: I appreciated the staff the most. They were so kind, friendly, welcoming, and accomodating.
Disliked: The only thing I disliked were the complimentary Kuerig coffee pods and artificial whitener.
Erica, Tacoma Wed, 26 December 2012
Next time I will demand a room further from the elevator - we were there December 23 and the place was quite empty, but they stuck us in a very noisy room with all the mechanical noise. Beautiful room, but I will be more careful if I stay there again.
Liked: The room was beautiful.
Disliked: The food in the hotel restaurant was awful.
Nancy H, Auburn Mon, 8 October 2012
Restaurant prices were comparable to most restaurants. Staff was friendly and helpful.
Liked: Close to Rose Garden event center; easy to find.
Disliked: Did not mention $15 per day parking fee; did not mention that my rate did not include the free breakfast.
Mrs. Gillette, Waldport Sun, 9 October 2011
We had 16 ladies who stayed two nights at this hotel and we were thoroughly spoiled with the wonderful facility. Quiet, clean, very accommodating and helpful and we will be back.
Liked: Absolutely !!!
Ned Thu, 16 January 2020
Robert Tue, 14 January 2020
Bob Mon, 13 January 2020
Great location. Excellent staff!
Liked: Concierge was very polite and helpful. Directed us to the free shuttle which saved us time figuring out local transit. Great location close to the Moda Center.
Anonymous Mon, 13 January 2020
The Crowne Plaza is a...
Liked: The staff were so helpful, friendly and funny!
Disliked: The only thing missing was a sauna, otherwise this place is a perfect 10
Jeff Sun, 12 January 2020
Liked: Location to Moda Center which is in walking distance
Disliked: check in process was long this time for this one for some reason
Marilyn Fri, 10 January 2020
Becca Tue, 7 January 2020
Liked: We stayed here over New Years Eve, the location was perfect for where we were going Chinatown area. Its located right next to the Moda center, easily accessible and has gated parking. Perfect location to be out of the busy spots of downtown Portland and still be close to where you can get a cheap Lyft ride if needed.
Sofia Mon, 6 January 2020
I will not be returning.
Liked: The bed was super comfortable! My request for extra pillows met promptly.
Disliked: I was not happy with our initial arrival. The gentleman that was the lead customer service checked us in and he was everything that customer service is not. He was not welcoming, he told me I had to pay an extra $75 on top of the room being paid in full. I handed him my card and he abruptly snapped it back to me without explaining that I had to run my card myself. Her had me initial and sign a form and was inpatient as I was reviewing what I was signing. He told me that people usually just sign out and hand it over and I had to explain that I prefer to read what I am signing. He chuckled at me. Or bathroom sink was dirty as well as our shower walls. As I turned in our room keys, the same gentleman asked me what room I was in and told me ?you?re good?. A ?thank you for choosing our venue, we hope to see you again, how was your stay? is how you treat your guests. I have worked in customer service for 15 years in management, he did not exceed our expectations.
Ajenkins Sun, 5 January 2020
Liked: Staff. Basketball hoop. Clean. Quiet
Disliked: Paying for parking.
Nichka Sat, 4 January 2020
Liked: Great service!