DoubleTree by Hilton Cherry Hill Philadelphia

Liked: Clean room; good pillows; good shower; friendly staff.

To pricey for quality of...

Liked: Location was good
Disliked: Expensive for the very tired room and bathroom. Room noisy next to lifts

Passable

Liked: The location was excellent
Disliked: They charged me an extra night when in fact a have booking for two nights with booking.com. I don’t know who made the mistake but currently this place owe’s me a nights stay. I paid booking.com $498 for a two night stay. Double tree is saying that I was only booked for one night and charged me an extra $ 289 on a credit card on file for “incidentals”. Well they in fact charged my card after I had checked out. They turned a beautiful stay in to a frustrating one.

Very good

Disliked: Mattresses were very hard and uncomfortable.

Exceptional

I paid for a 5...

Liked: Location
Disliked: Too hot, no food choices, too expensive for what you get

It was just what we...

Liked: Service was great. Room was nicely renovated.

Exceptional

I won't stay there again

Liked: Great location to the rowing course. Rose and a couple of other staff members tried hard but were overwhelmed by technical issues and general disrepair of the property.
Disliked: The elevators broke down repeatedly and required a room key to go DOWN. The rooms which have not been updated were very dark dingy and depressing. Seemed short staffed. And they would not accept my Hilton Honors number because I booked the room through Booking.com. The next day I stayed at a different Hilton hotel up in Princeton and they accepted it no problem

Superb

Liked: THE STAFF!!
Disliked: The gym.