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Crowne Plaza Hotel Knoxville eeef
Crowne Plaza Hotel Knoxville, 401 West Summit Hill Drive, Knoxville, TN -(855) 338-9955
Area: Downtown Knoxville
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BOOK ONLINE OR CALL - (855) 338-9955
4.16
HOTEL RATING: 
VERY GOOD
4.16 out of 5 (31 Ratings)
0.8 miles from Knoxville centre
BOOK ONLINE OR CALL - (855) 338-9955
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Hotel Description
A 10-minute walk from the University of Tennessee and the Knoxville Convention Center this hotel features an on-site bar indoor pool and free in-room Wi-Fi. The rooms at the Knoxville Crowne Plaza Hotel include warm colors and hardwood furniture. Guests can watch cable on the flat-screen TV. A work desk and coffee maker are also provided. The on-site gym is open 24 hours a day. A business center is located off of the lobby and dry cleaning services are available. Mahogany's restaurant is open for breakfast.The Library a pub-style bar is open for breakfast and in the evenings has a full-service bar. The Knoxville Zoo is 3 miles from Crowne Plaza Hotel Knoxville. The Tennessee Theater is a 5-minute walk away.

Check-in time: 15:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Pets Allowed
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Indoor Swimming Pool
` Parking
` Valet Parking
` Room Service
` Safety Deposit Box
` Vending Machines
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Smoking area
` Dry cleaning
` Internet services
` Non-smoking throughout
` ATM/cash machine on site
` Vending machine (snacks)
` Breakfast in the room
` Gift shop
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Allergy-free room
` Indoor pool (all year)
` Wheelchair accessible
` Daily maid service
` On-site parking
` WiFi everywhere
` Accessible parking
` Heated pool
` Daily Housekeeping
` WiFi available in all areas
` Kid meals
` Parking garage
` Electric vehicle charging station
` Toilet with grab rails
` Higher level toilet
` Pool towels
` Wine/champagne
` Bottle of water
` Fruits
` Chocolate or cookies
` Auditory guidance
` Pet bowls
` Beach chairs / loungers
` Fitness
` Pool/beach towels
` Sun loungers or beach chairs
` Breakfast options
` Key card access
` Smoke alarms
` Fire extinguishers
` Towel change upon request
` Towels changed upon request
` Guests can opt-out of daily cleaning service
` Carbon monoxide source
` Guests have the option to reuse towels
` Use of cleaning chemicals that are effective against Coronavirus
` Linens, towels and laundry washed in accordance with WHO guidelines
` Room is disinfected daily
` Rooms sealed for guest after cleaning
` Social distancing in dining areas
` Food can be delivered to guests room
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Contactless check-in/check-out
` Cashless payment available
` Social distancing rules
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Guest accommodation sealed after cleaning
` Physical distancing in dining areas
` Food can be delivered to guest accommodation
` Physical distancing rules
` All plates, cutlery, glasses and other tableware have been sanitized
` Guests can opt-out of accommodation cleaning service
` Frontdesk checkin available
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Breakfast takeaway containers
` Delivered food is securely covered
` Face masks for guests available

Crowne Plaza Hotel Knoxville Guest Reviews

Overall Average Score: 
Very Good (4.16 out of 5)

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5

Exceptional - 5 out of 5

Marilyn, Waynesville Sun, 9 October 2016

The location of the Crown Royal was fantastic! We parked our car upon arrival and walked everywhere we wanted to go. Our room was extremely clean and nicely appointed. The hotel staff was very helpful and "on point" with their recommendations!

Liked: Fantastic location and superb accommodations. Staff was very helpful!
Disliked: There wasn't anything disappointing.

3

Pleasant - 3 out of 5

John, Calabash, visiting Tennessee Theatre Fri, 26 December 2014

Room was standard and well maintained. Had trouble with hot water one morning but remedied quickly. Staff was courteous.

Liked: Service.
Disliked: Cold breakfast buffet.

5

Exceptional - 5 out of 5

Shelia, Dickson, TN Thu, 14 March 2013

Only thing that would make it better - if it had a bus to Thompson Arena and bar served food later.

Liked: Room clean; people great.

5

Exceptional - 5 out of 5

Cristy D, Knoxville Tue, 5 March 2013

Like the area that the hotel was in. Room was clean and stocked very well. We had a really nice stay.

Liked: Staff helpful and polite. Also, no long waits - very efficent.

1

Poor - 1 out of 5

Allyson, Trenton, TN Mon, 4 March 2013

We were overcharged for parking which caused a fraud alert to freeze the credit card for the remainder of our trip. An $8.74 parking charge hit the credit card for $874.00. The breakfast served in our room was cold with no coffee or juice - even after reporting that, still no coffee. The taxi service from the hotel was awful, with no help from hotel staff to secure a taxi. Rooms were older and small bathrooms. Also very noisy! Will not stay there again.

Disliked: Very negative.

5

Exceptional - 5 out of 5

John and Renee, Nashville Mon, 2 July 2012

Liked: Clean; smelled fresh; great service; great proximity to downtown biz; good food. Wonderful visit.
Disliked: We were on the "Quiet Floor" and someone had small dogs barking. Luckily, they were gone when we went to sleep. The hallway on the 11th floor was sweltering.

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Crowne Plaza Hotel Knoxville 401 West Summit Hill Drive, Knoxville, TN