Crowne Plaza Hotel Knoxville eeef
Crowne Plaza Hotel Knoxville, 401 West Summit Hill Drive, Knoxville, TN | Area: Downtown Knoxville
4.54 out of 5 (447 Ratings)
0.8 miles from Knoxville centre
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Hotel Description
Free Wi-Fi flat-panel TVs and an indoor pool kick up the comfort level at the non-smoking Crowne Plaza Hotel Knoxville. This 12-story hotel has 197 rooms in which pets under 50 pounds are welcome for a fee. You can relax in a cushy bed with seven fluffy pillows a plush duvet and luxe sheets. Tune in for in-room entertainment on a 37-inch flat-panel LCD TV. Our guests keep it professional thanks to spacious work desks and free Wi-Fi. Rooms include hardwood furniture coffeemakers free newspapers and CD players. Hungry guests fuel up first thing in the morning with a hearty breakfast buffet at the on-site restaurant (also open for lunch and dinner). Squeeze in a strenuous workout at the fully equipped fitness center open 24 hours. Busy professionals knock out paperwork in the business center. You can take a refreshing dip in the welcoming indoor pool before slipping into the pub-style bar for your beverage of choice. Garage parking is available. The Crowne Plaza is two blocks from Old City a revitalized section of downtown Knoxville with many restaurants and entertainment venues. You can check out the contemporary art collection at the Knoxville Museum of Art less than one mile away. The Knoxville Convention Center is a half-mile from the hotel. History buffs walk three blocks to the Museum of East Tennessee History to check out items and artifacts from famous Tennesseans like Davy Crockett. The hotel is 13 miles from McGhee Tyson Airport.

Check-in time: 15:00   Check-out time: 12:00
Enter Your Dates
1 room
2 guests
Amenities View More
Free Internet
Swimming Pool
Fitness Center
Business Center
Non Smoking
Pets Allowed
Free Breakfast
Free Parking
Airport Shuttle
Other Amenities
` Business Center
` Pets Allowed
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Valet Parking
` Room Service
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Dry cleaning
` Internet services
` ATM/cash machine on site
` Vending machine (snacks)
` Breakfast in the room
` Heating
` Fax/photocopying
` WiFi
` Indoor pool (all year)
` Daily maid service
` On-site parking
` fitness center
` All Spaces Non-Smoking (Public and Private)
` Baggage Storage
` Designated Smoking Area
` Facilities for Disabled Guests
` Indoor pool
` Non-smoking Rooms
` Safe
` Souvenir/Gift Shop
` Vending Machine (Drinks)
` WiFi available in all areas
` Free WiFi

Crowne Plaza Hotel Knoxville Guest Reviews

WONDERFUL (4.54 out of 5)

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Exceptional - 5 out of 5

Marilyn, Waynesville Sun, 9 October 2016

The location of the Crown Royal was fantastic! We parked our car upon arrival and walked everywhere we wanted to go. Our room was extremely clean and nicely appointed. The hotel staff was very helpful and "on point" with their recommendations!

Liked: Fantastic location and superb accommodations. Staff was very helpful!
Disliked: There wasn't anything disappointing.


Pleasant - 3 out of 5

John, Calabash, visiting Tennessee Theatre Fri, 26 December 2014

Room was standard and well maintained. Had trouble with hot water one morning but remedied quickly. Staff was courteous.

Liked: Service.
Disliked: Cold breakfast buffet.


Exceptional - 5 out of 5

Shelia, Dickson, TN Thu, 14 March 2013

Only thing that would make it better - if it had a bus to Thompson Arena and bar served food later.

Liked: Room clean; people great.


Exceptional - 5 out of 5

Cristy D, Knoxville Tue, 5 March 2013

Like the area that the hotel was in. Room was clean and stocked very well. We had a really nice stay.

Liked: Staff helpful and polite. Also, no long waits - very efficent.


Poor - 1 out of 5

Allyson, Trenton, TN Mon, 4 March 2013

We were overcharged for parking which caused a fraud alert to freeze the credit card for the remainder of our trip. An $8.74 parking charge hit the credit card for $874.00. The breakfast served in our room was cold with no coffee or juice - even after reporting that, still no coffee. The taxi service from the hotel was awful, with no help from hotel staff to secure a taxi. Rooms were older and small bathrooms. Also very noisy! Will not stay there again.

Disliked: Very negative.


Exceptional - 5 out of 5

John and Renee, Nashville Mon, 2 July 2012

Liked: Clean; smelled fresh; great service; great proximity to downtown biz; good food. Wonderful visit.
Disliked: We were on the "Quiet Floor" and someone had small dogs barking. Luckily, they were gone when we went to sleep. The hallway on the 11th floor was sweltering.

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Crowne Plaza Hotel Knoxville 401 West Summit Hill Drive, Knoxville, TN