Crowne Plaza Hotel Knoxville an IHG Hotel Guest Reviews
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|0.8 miles from Knoxville centre|
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Marilyn, Waynesville Sun, 9 October 2016
The location of the Crown Royal was fantastic! We parked our car upon arrival and walked everywhere we wanted to go. Our room was extremely clean and nicely appointed. The hotel staff was very helpful and "on point" with their recommendations!
Liked: Fantastic location and superb accommodations. Staff was very helpful!
Disliked: There wasn't anything disappointing.
John, Calabash, visiting Tennessee Theatre Fri, 26 December 2014
Room was standard and well maintained. Had trouble with hot water one morning but remedied quickly. Staff was courteous.
Disliked: Cold breakfast buffet.
Shelia, Dickson, TN Thu, 14 March 2013
Only thing that would make it better - if it had a bus to Thompson Arena and bar served food later.
Liked: Room clean; people great.
Cristy D, Knoxville Tue, 5 March 2013
Like the area that the hotel was in. Room was clean and stocked very well. We had a really nice stay.
Liked: Staff helpful and polite. Also, no long waits - very efficent.
Allyson, Trenton, TN Mon, 4 March 2013
We were overcharged for parking which caused a fraud alert to freeze the credit card for the remainder of our trip. An $8.74 parking charge hit the credit card for $874.00. The breakfast served in our room was cold with no coffee or juice - even after reporting that, still no coffee. The taxi service from the hotel was awful, with no help from hotel staff to secure a taxi. Rooms were older and small bathrooms. Also very noisy! Will not stay there again.
Disliked: Very negative.
John and Renee, Nashville Mon, 2 July 2012
Liked: Clean; smelled fresh; great service; great proximity to downtown biz; good food. Wonderful visit.
Disliked: We were on the "Quiet Floor" and someone had small dogs barking. Luckily, they were gone when we went to sleep. The hallway on the 11th floor was sweltering.