Crowne Plaza Hotel Knoxville an IHG Hotel eeef - (855) 338-9955
Crowne Plaza Hotel Knoxville an IHG Hotel, 401 West Summit Hill Drive, Knoxville, TN -(855) 338-9955
Area: Downtown Knoxville
BOOK ONLINE OR CALL - (855) 338-9955
4.35 out of 5 (1004 Ratings)
0.8 miles from Knoxville centre
BOOK ONLINE OR CALL - (855) 338-9955
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Hotel Description
A 10-minute walk from the University of Tennessee and the Knoxville Convention Center this hotel features an on-site bar indoor pool and free in-room Wi-Fi. The rooms at the Knoxville Crowne Plaza Hotel include warm colors and hardwood furniture. Guests can watch cable on the flat-screen TV. A work desk and coffee maker are also provided. The on-site gym is open 24 hours a day. A business center is located off of the lobby and dry cleaning services are available. Mahogany's restaurant is open for breakfast.The Library a pub-style bar is open in the evenings and has a full-service bar. The Knoxville Zoo is 3 miles from Crowne Plaza Hotel Knoxville. The Tennessee Theater is a 5-minute walk away.

Check-in time: 15:00   Check-out time: 12:00
Enter Your Dates
1 room
2 guests
Amenities View More
Free Internet
Swimming Pool
Fitness Center
Airport Shuttle
Non Smoking
Pets Allowed
Free Breakfast
Free Parking
Business Center
Other Amenities
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Coffee/tea maker
` Shared kitchen
` Wheelchair accessible
` On-site parking
` indoor pool
` vending machine
` telephone
` kitchenware
` Concierge services
` Designated Smoking Area
` Doorman
` Free Wi-Fi
` Kitchen
` Restaurant(s)
` Daily Housekeeping
` English
` French
` German
` Italian
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` Shops on site
` Electric vehicle charging station
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` Car rental available
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Tennis court & equipment
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Allergy-free rooms available
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Parking available (charges may apply)
` Valet parking (charges may apply)

Crowne Plaza Hotel Knoxville an IHG Hotel Guest Reviews

Overall Average Score: 
Excellent (4.35 out of 5)

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Exceptional - 5 out of 5

Lila, Sparta, visiting Bijou Theatre Knoxville Sun, 29 January 2023

Liked: Super clean; quiet; very comfortable beds and nice staff.
Disliked: Nothing.


Exceptional - 5 out of 5

Marilyn, Waynesville Sun, 9 October 2016

The location of the Crown Royal was fantastic! We parked our car upon arrival and walked everywhere we wanted to go. Our room was extremely clean and nicely appointed. The hotel staff was very helpful and "on point" with their recommendations!

Liked: Fantastic location and superb accommodations. Staff was very helpful!
Disliked: There wasn't anything disappointing.


Pleasant - 3 out of 5

John, Calabash, visiting Tennessee Theatre Fri, 26 December 2014

Room was standard and well maintained. Had trouble with hot water one morning but remedied quickly. Staff was courteous.

Liked: Service.
Disliked: Cold breakfast buffet.


Exceptional - 5 out of 5

Shelia, Dickson, TN Thu, 14 March 2013

Only thing that would make it better - if it had a bus to Thompson Arena and bar served food later.

Liked: Room clean; people great.


Exceptional - 5 out of 5

Cristy D, Knoxville Tue, 5 March 2013

Like the area that the hotel was in. Room was clean and stocked very well. We had a really nice stay.

Liked: Staff helpful and polite. Also, no long waits - very efficent.


Poor - 1 out of 5

Allyson, Trenton, TN Mon, 4 March 2013

We were overcharged for parking which caused a fraud alert to freeze the credit card for the remainder of our trip. An $8.74 parking charge hit the credit card for $874.00. The breakfast served in our room was cold with no coffee or juice - even after reporting that, still no coffee. The taxi service from the hotel was awful, with no help from hotel staff to secure a taxi. Rooms were older and small bathrooms. Also very noisy! Will not stay there again.

Disliked: Very negative.


Exceptional - 5 out of 5

John and Renee, Nashville Mon, 2 July 2012

Liked: Clean; smelled fresh; great service; great proximity to downtown biz; good food. Wonderful visit.
Disliked: We were on the "Quiet Floor" and someone had small dogs barking. Luckily, they were gone when we went to sleep. The hallway on the 11th floor was sweltering.

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Crowne Plaza Hotel Knoxville an IHG Hotel 401 West Summit Hill Drive, Knoxville, TN