Everyone was helpful with attention to making sure our stay was good. Would definitely stay there again, mainly because of the friendly staff.

Liked: The staff was wonderful.
Disliked: Nothing.

The Crowne was ideally located. The room was comfortable and clean. Small bathroom, but workable. Walking distance to everything. Friendly staff and valet parking!

Liked: Comfort.
Disliked: View.

The Crowne Plaza was clean, comfortable and conveniently located. The staff was polite, considerate and accommodating. The food and wait staff at the hotel's restaurant was excellent! I would not hesitate to stay at this hotel during my next visit to Harrisburg.

Exceptional

It was disappointing.

Liked: The staff was lovely. Everyone was sweet and cheerful.
Disliked: The room wasn?t worth $230 a night: the shower was moldy, the carpet and duvet were dirty, the walls were scuffed, and it just felt cramped and dark. I wasn?t comfortable.

Location ok, wouldn't recommend staying...

Liked: It was within 20 minutes of Hersheypark which was convenient. The bed was comfortable and the air conditioning in the room worked well. There staff was also pretty friendly from what we experienced.
Disliked: Everything looked really old and beaten down. There was chipped paint all throughout our room and the room itself smelled moldy. The elevators were slow and made a lot of noise as you rode them, to the point you may think they were faulty. They didn't clean the room during our stay, which would be find if they had told us that would be the case. There were smudges on the door to the bathroom which lead us to believe the room had not been cleaned well before our stay.

Pleasant

Liked: The room not clean sorry it need more !
Disliked: Cleaning

Exceptional

Liked: Staff was great very nice n helpful.... The breakfast buffet was great.. u get ur money worth... I will be back

Passable

Very good

Liked: The bed was very comfy. We were in awe of the restaurant staff at this morning?s breakfast. The women working there seemed to be doing it all, most especially Dawn. She was a gem!

Exceptional

Kindness wins after 1200 mile...

Liked: We had an issue with our key after breakfast. The staff was very helpful and quick to resolve including maintenance.
Disliked: The staff was friendly and helpful.