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Crowne Plaza Hotel Harrisburg-Hershey by IHG

eeef - (888) 428-0221
Crowne Plaza Hotel Harrisburg-Hershey by IHG, 23 South 2nd Street, Harrisburg, PA -(888) 428-0221
Area: Harrisburg
(Map)
3.7
HOTEL RATING: 
GOOD
3.7 out of 5 (711 Ratings)
0.3 miles Capital City Music Hall Harrisburg
t7 mins walking
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Hotel Description
Located within a 6-minute walk of Harrisburg Amtrak and Susquehanna River, this hotel features a restaurant, indoor pool and rooftop fitness center with city views. Free WiFi is offered. Each guest room at the Crowne Plaza Hotel Harrisburg-Hershey includes a flat-screen TV, a coffee maker along with a desk and arm chair. Guests can dine at the on-site restaurant, Twenty Three, serving American cuisine for breakfast, lunch and dinner. The lounge offers a daily happy hour. Whitaker Center for Science and the Arts is a 2-minute walk from Harrisburg Crowne Plaza Hotel. Hershey's Chocolate World and Hollywood Casino at Penn National Racetrack are both within 21 mi of the property.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Restaurant
` Swimming Pool
` Laundry
` Meeting/Banquet Facilities
` Parking
` Valet Parking
` Room Service
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Internet services
` Non-smoking throughout
` ATM/cash machine on site
` Vending machine (snacks)
` Breakfast in the room
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Snack bar
` Indoor pool (all year)
` Shared lounge/TV area
` Private parking
` indoor pool
` Facilities for Disabled Guests
` Heated pool
` Non-smoking Rooms
` Vending Machine (Drinks)
` Daily Housekeeping
` WiFi available in all areas
` Business centre
` Fitness centre
` Free WiFi
` Lift
` Kid meals
` Kid-friendly buffet
` Parking garage
` Wine/champagne
` Fruits
` Fitness
` Sun loungers or beach chairs
` Key access
` Key card access
` Security alarm
` Smoke alarms
` CCTV in common areas
` Fire extinguishers
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Contactless check-in/check-out
` Cashless payment available
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Physical distancing in dining areas
` Food can be delivered to guest accommodation
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Delivered food is securely covered
` Face masks for guests available
` Invoice provided
` Parking on site
` Coffee house on site

Crowne Plaza Hotel Harrisburg-Hershey by IHG Guest Reviews

Overall Average Score: 
Good (3.7 out of 5)

Write a review

2

Disappointing - 2.0 out of 5

Robert, Old Forge, visiting Pennsylvania Farm Show Complex Tue, 16 August 2022

Very disappointed with housekeeping services. Called front desk several times to have room made up - they never showed. Finally just got towels. Also on checkout we noticed our tire and rim was damaged on the front passenger side. The manager in duty took a picture. There was yellow paint where valet hit the curb. My husband called the following day to discuss with the hotel. They asked if we made a police report. Also they said they reviewed the cameras and they didn't do it. This is a total lie. We did not go anywhere and parked next to the curb.

Liked: Restaurant.
Disliked: Housekeeping and valet.

5

Exceptional - 5.0 out of 5

Betty, Hampton, visiting Harrisburg Midtown Arts Center

Everyone was helpful with attention to making sure our stay was good. Would definitely stay there again, mainly because of the friendly staff.

Liked: The staff was wonderful.
Disliked: Nothing.

5

Exceptional - 5.0 out of 5

Mary Ann, Olyphant, PA

The Crowne was ideally located. The room was comfortable and clean. Small bathroom, but workable. Walking distance to everything. Friendly staff and valet parking!

Liked: Comfort.
Disliked: View.

4

Very Good - 4.0 out of 5

Su, Lewistown

The Crowne Plaza was clean, comfortable and conveniently located. The staff was polite, considerate and accommodating. The food and wait staff at the hotel's restaurant was excellent! I would not hesitate to stay at this hotel during my next visit to Harrisburg.

3.5

Good - 3.5 out of 5

Manny Wed, 2 July 2025

Good

Liked: The facility was comfortable, location was good, and staff was amazing.
Disliked: Valet parking was HORRIBLE, no microwave in room, and room could use an upgrade.

2.5

Fair - 2.5 out of 5

John Tue, 24 June 2025

Close to hospital

Liked: Clean rooma
Disliked: Charged $25.00 to park at their hotel per night. Put us on the street side across from the hospital ambulance traffic noise all night.

2

Disappointing - 2.0 out of 5

Mark Mon, 23 June 2025

Disappointed with the age of...

Liked: Location
Disliked: Dated

4.5

Wonderful - 4.5 out of 5

Mr. Sat, 21 June 2025

Superb

Liked: Staff was excellent professional customer service.
Disliked: I requested early check-in and when I arrived early check-in denied.

3

Pleasant - 3.0 out of 5

Michael Tue, 10 June 2025

A good hotel if staying...

Liked: Hotel is easy to find and get to, staff was super helpful and nice. The valet parking was smooth and efficient.
Disliked: Walls are a bit thin. We could clearly hear the party getting started in the next room (but the super helpful staff quickly moved us to a nicer room on a quieter floor)

5

Exceptional - 5.0 out of 5

Laura Sun, 8 June 2025

Exceptional

5

Exceptional - 5.0 out of 5

Nadine Mon, 2 June 2025

Exceptional

Liked: The location and staff , my room as well.
Disliked: N/A

5

Exceptional - 5.0 out of 5

Vilma Sun, 1 June 2025

Exceptional

4

Very Good - 4.0 out of 5

Eric Mon, 19 May 2025

overall decent

Liked: Location was perfect
Disliked: Small room

2.5

Fair - 2.5 out of 5

Sai Sun, 18 May 2025

Passable

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Crowne Plaza Hotel Harrisburg-Hershey by IHG 23 South 2nd Street, Harrisburg, PA