Everyone was helpful with attention to making sure our stay was good. Would definitely stay there again, mainly because of the friendly staff.

Liked: The staff was wonderful.
Disliked: Nothing.

The Crowne was ideally located. The room was comfortable and clean. Small bathroom, but workable. Walking distance to everything. Friendly staff and valet parking!

Liked: Comfort.
Disliked: View.

The Crowne Plaza was clean, comfortable and conveniently located. The staff was polite, considerate and accommodating. The food and wait staff at the hotel's restaurant was excellent! I would not hesitate to stay at this hotel during my next visit to Harrisburg.

Exceptional

Central location

Liked: It was centrally located in downtown near the Amtrak station. Uber was readily available and the staff was friendly and helpful. We actually could walk one block to the train station

Good

For the discounted price is...

Liked: Room was very camped. Half of the front desk staff were polite and helpful. One staff person was curt and unhelpful.
Disliked: Valet parking was slow (short staffed?) but very polite

Miserable

Liked: Nothing
Disliked: Room was not made. Breakfast was terrible. Had to move ourselves to another. Room are very old and bathrooms are very small. No extras in the bathroom like the Hilton or Marriott. Very disappointing! Could not rate the bonus question on style because there was none.

great

Liked: its was great
Disliked: need non-slip mats in the shower

Good

Disliked: This hotel desperately needs to install some padding on their room doors or less forceful door-closing mechanisms. When anyone on your floor leaves a room, the door automatically slams LOUDLY, Sleep was impossible after 6 am. Doors slamming constantly.

We would stay here again.

Liked: Location was very good for our needs. Lobby was open and inviting. Valet parking was convenient and less expensive than nearby lots. Staff was courteous. Room was small, but there was a comfortable reading chair and good lighting. Bed was comfortable.
Disliked: The air conditioning was set at 60 degrees when we arrived. It took several hours to reach a comfortable temperature. There was no hot water for a morning shower, but this was corrected by checkout time.