Name: Crowne Plaza Hotel Harrisburg-Hershey by IHG
Address: 23 South 2nd Street, Harrisburg, PA
Telephone: (888) 428-0221

Very disappointed with housekeeping services. Called front desk several times to have room made up - they never showed. Finally just got towels. Also on checkout we noticed our tire and rim was damaged on the front passenger side. The manager in duty took a picture. There was yellow paint where valet hit the curb. My husband called the following day to discuss with the hotel. They asked if we made a police report. Also they said they reviewed the cameras and they didn't do it. This is a total lie. We did not go anywhere and parked next to the curb.

Liked: Restaurant.
Disliked: Housekeeping and valet.

Everyone was helpful with attention to making sure our stay was good. Would definitely stay there again, mainly because of the friendly staff.

Liked: The staff was wonderful.
Disliked: Nothing.

The Crowne was ideally located. The room was comfortable and clean. Small bathroom, but workable. Walking distance to everything. Friendly staff and valet parking!

Liked: Comfort.
Disliked: View.

The Crowne Plaza was clean, comfortable and conveniently located. The staff was polite, considerate and accommodating. The food and wait staff at the hotel's restaurant was excellent! I would not hesitate to stay at this hotel during my next visit to Harrisburg.

Good

Liked: The facility was comfortable, location was good, and staff was amazing.
Disliked: Valet parking was HORRIBLE, no microwave in room, and room could use an upgrade.

Close to hospital

Liked: Clean rooma
Disliked: Charged $25.00 to park at their hotel per night. Put us on the street side across from the hospital ambulance traffic noise all night.

Disappointed with the age of...

Liked: Location
Disliked: Dated

Superb

Liked: Staff was excellent professional customer service.
Disliked: I requested early check-in and when I arrived early check-in denied.

A good hotel if staying...

Liked: Hotel is easy to find and get to, staff was super helpful and nice. The valet parking was smooth and efficient.
Disliked: Walls are a bit thin. We could clearly hear the party getting started in the next room (but the super helpful staff quickly moved us to a nicer room on a quieter floor)