Crowne Plaza Hotel Harrisburg-Hershey an IHG Hotel, Harrisburg

Very disappointed with housekeeping services. Called front desk several times to have room made up - they never showed. Finally just got towels. Also on checkout we noticed our tire and rim was damaged on the front passenger side. The manager in duty took a picture. There was yellow paint where valet hit the curb. My husband called the following day to discuss with the hotel. They asked if we made a police report. Also they said they reviewed the cameras and they didn't do it. This is a total lie. We did not go anywhere and parked next to the curb.

Liked: Restaurant.
Disliked: Housekeeping and valet.

Everyone was helpful with attention to making sure our stay was good. Would definitely stay there again, mainly because of the friendly staff.

Liked: The staff was wonderful.
Disliked: Nothing.

The Crowne was ideally located. The room was comfortable and clean. Small bathroom, but workable. Walking distance to everything. Friendly staff and valet parking!

Liked: Comfort.
Disliked: View.

The Crowne Plaza was clean, comfortable and conveniently located. The staff was polite, considerate and accommodating. The food and wait staff at the hotel's restaurant was excellent! I would not hesitate to stay at this hotel during my next visit to Harrisburg.

Exceptional

Disliked: Beds didn’t seem to be Queen as advertised

Convenient, clean, very nice staff

Liked: Location

Exceptional

Superb

Liked: Friendly staff, valet parking available, good breakfast restaurant on site, comfy beds, central location
Disliked: Interior looks a bit dated

The stay was great. I...

Liked: The staff were very polite and helpful. The restaurant food was very good. The valet parking was great. We were very comfortable. Also the Amtrak station we used was within walking distance. Very convenient.

staurant.

Liked: The pool was very warm. Made jumping in a breeze with my toddler. The place was clean and the valet guys were super nice! Overall I had a good stay.
Disliked: I ate dinner at the restaurant and was very disappointed with my steak and drink which was not cheap. I ordered a medium steak and it came well done, and very salty. I was disappointed that a fifty dollar steak wouldn't be cooked properly. My drink wasn't great either, especially for the price.