Very disappointed with housekeeping services. Called front desk several times to have room made up - they never showed. Finally just got towels. Also on checkout we noticed our tire and rim was damaged on the front passenger side. The manager in duty took a picture. There was yellow paint where valet hit the curb. My husband called the following day to discuss with the hotel. They asked if we made a police report. Also they said they reviewed the cameras and they didn't do it. This is a total lie. We did not go anywhere and parked next to the curb.

Liked: Restaurant.
Disliked: Housekeeping and valet.

Everyone was helpful with attention to making sure our stay was good. Would definitely stay there again, mainly because of the friendly staff.

Liked: The staff was wonderful.
Disliked: Nothing.

The Crowne was ideally located. The room was comfortable and clean. Small bathroom, but workable. Walking distance to everything. Friendly staff and valet parking!

Liked: Comfort.
Disliked: View.

The Crowne Plaza was clean, comfortable and conveniently located. The staff was polite, considerate and accommodating. The food and wait staff at the hotel's restaurant was excellent! I would not hesitate to stay at this hotel during my next visit to Harrisburg.

Exceptional

Liked: The bed was comfortable and the location was perfect
Disliked: Bathroom was smaller than I expected. Shower curtain was too small for shower.

Cheyenne was amazing - give...

Liked: The underground garage and the fact that it could keep my car during my train trip after checkout. the Amtrak station is only two blocks away, so it?s very walkable as well. And the property wasn?t too far off the exit to find.
Disliked: It gets congested very quickly once off the exit and I almost made a wrong turn when looking for the hotel. Also wasn?t sure where to pull in to check in or where my car would go while I checked in.

Good

Bad

Pleasant

Liked: Comfortable beds
Disliked: Poorly managed hotel....rooms were cleaned when staff were available. Breakfast was an ordinary affair with very limited choices.

Exceptional

Very good

Exceptional

Liked: Staff were very friendly and went out of their way to help with any questions.

Good location, staff generally helpful

Liked: Good location. Breakfast good, very pricdu
Disliked: Air conditioning in room did not work. Hair was left in the bathroom