Crowne Plaza Hotel Dallas Downtown eeef
Crowne Plaza Hotel Dallas Downtown, 1015 Elm Street, Dallas, TX | Area: Downtown Dallas
3.65 out of 5 (1141 Ratings)
0.6 miles from Dallas centre
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Hotel Description
A central location gorgeous outdoor rooftop pool and free Wi-Fi attract Our guests to the Crowne Plaza Dallas Downtown. All 296 rooms and suites at 23-story Crowne Plaza are non-smoking and have free Wi-Fi work desks plush bedding flat-panel TVs with premium cable channels and modern bathrooms with high-end toiletries. The on-site fitness center is open 24/7 and the hotel's business center is stocked with all of the road-warrior essentials. The hotel provides a self-service laundry facility for guests. The hotel's dynamic restaurant is open for three meals a day and its nightclub is a premier Dallas spot for late-night dancing and music on Friday and Saturday nights. Parking is available on-site. The Crowne Plaza Dallas Downtown is in the West End entertainment district next to the Dallas Convention Center and Bank of America Plaza. Dealey Plaza and the Sixth Floor Museum are just under a half-mile from the hotel. Dallas/Fort Worth International Airport is 20 miles away.

Check-in time: 15:00   Check-out time: 12:00
Enter Your Dates
1 room
2 guests
Amenities View More
Free Internet
Swimming Pool
Fitness Center
Non Smoking
Pets Allowed
Free Breakfast
Free Parking
Business Center
Airport Shuttle
Other Amenities
` Pets Allowed
` Restaurant
` Laundry
` Valet Parking
` Room Service
` Tour Desk
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Bicycle rental
` Hair dryer
` Bathtub
` Smoking area
` Dry cleaning
` ATM/cash machine on site
` Nightclub/DJ
` Ironing service
` WiFi
` Wheelchair accessible
` fitness center
` All Spaces Non-Smoking (Public and Private)
` Baggage Storage
` Cable/Satellite TV
` Facilities for Disabled Guests
` Golf
` Non-smoking Rooms
` Outdoor pool
` Safe
` Vending Machine (Drinks)
` Free WiFi
` WiFi in Public Areas

Crowne Plaza Hotel Dallas Downtown Guest Reviews

GOOD (3.65 out of 5)

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Poor - 1 out of 5

Garry, Fort Worth, visiting Tower Club Dallas Tue, 14 November 2017

I would never stay at that hotel ever again. Just an awful experience.

Liked: Nothing.
Disliked: Bed was very uncomfortable; noise was horrible. Didn't sleep at all. Worst Crowne Plaza experience of my life.


Disappointing - 2 out of 5

Jolie, Azle, visiting House of Blues Dallas Mon, 2 January 2017

I would not stay there again.

Liked: Our view.
Disliked: The smell. The valet. The temperature.


Exceptional - 5 out of 5

Sandra, Aurora Tue, 9 August 2016

When I come back to Dallas it will always be the Crowne Plaza. The staff is the best. Thanks for all you help.

Liked: Everyone in the valet was just wonderful! The shuttle service to go where you had to go was excellent, and they even took me back to the airport at 4:00am in the morning when I made the reservation with them. Didn't want to take a taxi because I felt like everyone in valet had become family to me.
Disliked: Not a damn thing!


Very Good - 4 out of 5

Slawomir A B, Oklahoma City Sat, 14 May 2016

Liked: Room.
Disliked: Valet service.


Exceptional - 5 out of 5

DeAndre H, Mon, 28 March 2016

Had a great time there. Other than the hidden fee for parking, it was excellent. Staff did great and was very helpful.

Liked: Great staff.


Very Good - 4 out of 5

Tammy L, Donie TX, visiting House of Blues Dallas Thu, 17 July 2014

The staff was very polite and helpful. Our room was great but the A/C could have been better. We loved everything else about the hotel.

Disliked: A/C not cool.


Pleasant - 3 out of 5

Rosi, Tyler, TX, visiting House of Blues Dallas Sat, 26 April 2014

I was expecting a little more. The staff at the check in counter was very pleasant and helpful. The staff when we got there after the concert, not so much. I was appalled that there was no room service after 10p.m. The vending machines were a nightmare, only accepted one dollar bills. The coke machines were supposed to accept credit/debit card, but they (we tried several on different floors) kept declining mine (which was perfectly good - I used it the very next morning to pay for incidentals and get some cash at the ATM). We were tired and hungry after the concert and it was annoying not to be able to find anything to eat and drink at the hotel (the little refrigerators were empty in the rooms) - advertising as a "concert hotel", wouldn't you expect late night hungry guests? Other than that it was a perfectly adequate hotel, nice and comfortable. I am one of those that likes the old fashioned atmosphere so that was a plus to me. Would go back again, but would prepare better for late night snacks if used for post concert dormitory.

Liked: Very clean and old fashioned elegance; food at restaurant was good.
Disliked: No room service after 10p.m.


Disappointing - 2 out of 5

Curt, Dallas, visiting Dos Equis Pavilion Mon, 9 September 2013

Disliked: Room were not ready as advertised; air conditioning not working properly; key cards not ready when needed.


Disappointing - 2 out of 5

Brian, McGregor Mon, 29 July 2013

We would stay again because it was so close to the venue. But would want better A/C!

Liked: Parking at the hotel and the great view of downtown Dallas. The staff was great.
Disliked: The glass on the sliding door to the balcony was broken and just taped up with duct tape. And the A/C - the room never got cooler than 78 - it was a hot night!


Exceptional - 5 out of 5

Cristy, Independence, visiting Dos Equis Pavilion Tue, 23 July 2013

Everything was very nice. Had a good stay in Dallas!

Liked: Very nice room and staff.

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Crowne Plaza Hotel Dallas Downtown 1015 Elm Street, Dallas, TX