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Crowne Plaza Hotel Dallas Downtown eeef - (855) 208-4301
Crowne Plaza Hotel Dallas Downtown, 1015 Elm Street, Dallas, TX -(855) 208-4301
Area: Downtown Dallas
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BOOK ONLINE OR CALL - (855) 208-4301
3.6
HOTEL RATING: 
GOOD
3.6 out of 5 (1501 Ratings)
0.6 miles from Dallas centre
BOOK ONLINE OR CALL - (855) 208-4301
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Hotel Description
Within minutes of popular Dallas attractions such as the JFK Memorial this city centre hotel features an on-site restaurant and thoughtful on-site facilities including outdoor rooftop swimming pool. While staying at the Crowne Plaza Hotel Dallas Downtown guests can enjoy free weekday newspapers in the lobby a state-of-the-art fitness centre and an on-site tour desk. The hotel also features 24-hour front desk service and wireless internet access. Steps from the Dallas Downtown Crowne Plaza Hotel is the Dallas Aquarium and the famed House of Blues bar and entertainment venue. The American Airlines Center home to the Stars hockey team is also nearby.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
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2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Pets Allowed
` Restaurant
` Swimming Pool
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Valet Parking
` Room Service
` Safety Deposit Box
` Vending Machines
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Bicycle rental
` Smoking area
` Dry cleaning
` Internet services
` Non-smoking throughout
` ATM/cash machine on site
` Nightclub/DJ
` Vending machine (snacks)
` Breakfast in the room
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Outdoor pool (all year)
` Shuttle service (free)
` Shuttle service (surcharge)
` Wheelchair accessible
` Daily maid service
` On-site parking
` WiFi everywhere
` shuttle service
` Accessible parking
` Heated pool
` Daily Housekeeping
` WiFi available in all areas
` Happy Hour
` Kid meals
` Kid-friendly buffet
` Parking garage
` Toilet with grab rails
` Higher level toilet
` Lower bathroom sink
` Rooftop pool
` Pool with view
` Pool towels
` Shallow end
` Wine/champagne
` Bottle of water
` Fruits
` Beach chairs / loungers
` Beach umbrellas
` Outdoor furniture
` Fence around pool
` Fitness
` Pool/beach towels
` Sun loungers or beach chairs
` Sun umbrellas
` Breakfast options
` Shuttle service (additional charge)
` Key access
` Key card access
` Smoke alarms
` Fire extinguishers
` No single-use plastics
` Towel change upon request
` Towels changed upon request
` Guests have the option to reuse towels

Crowne Plaza Hotel Dallas Downtown Guest Reviews

Overall Average Score: 
Good (3.6 out of 5)

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1

Poor - 1 out of 5

Garry, Fort Worth, visiting Tower Club Dallas Tue, 14 November 2017

I would never stay at that hotel ever again. Just an awful experience.

Liked: Nothing.
Disliked: Bed was very uncomfortable; noise was horrible. Didn't sleep at all. Worst Crowne Plaza experience of my life.

2

Disappointing - 2 out of 5

Jolie, Azle, visiting House of Blues Dallas Mon, 2 January 2017

I would not stay there again.

Liked: Our view.
Disliked: The smell. The valet. The temperature.

5

Exceptional - 5 out of 5

Sandra, Aurora Tue, 9 August 2016

When I come back to Dallas it will always be the Crowne Plaza. The staff is the best. Thanks for all you help.

Liked: Everyone in the valet was just wonderful! The shuttle service to go where you had to go was excellent, and they even took me back to the airport at 4:00am in the morning when I made the reservation with them. Didn't want to take a taxi because I felt like everyone in valet had become family to me.
Disliked: Not a damn thing!

4

Very Good - 4 out of 5

Slawomir A B, Oklahoma City Sat, 14 May 2016

Liked: Room.
Disliked: Valet service.

5

Exceptional - 5 out of 5

DeAndre H, Mon, 28 March 2016

Had a great time there. Other than the hidden fee for parking, it was excellent. Staff did great and was very helpful.

Liked: Great staff.

4

Very Good - 4 out of 5

Tammy L, Donie TX, visiting House of Blues Dallas Thu, 17 July 2014

The staff was very polite and helpful. Our room was great but the A/C could have been better. We loved everything else about the hotel.

Disliked: A/C not cool.

3

Pleasant - 3 out of 5

Rosi, Tyler, TX, visiting House of Blues Dallas Sat, 26 April 2014

I was expecting a little more. The staff at the check in counter was very pleasant and helpful. The staff when we got there after the concert, not so much. I was appalled that there was no room service after 10p.m. The vending machines were a nightmare, only accepted one dollar bills. The coke machines were supposed to accept credit/debit card, but they (we tried several on different floors) kept declining mine (which was perfectly good - I used it the very next morning to pay for incidentals and get some cash at the ATM). We were tired and hungry after the concert and it was annoying not to be able to find anything to eat and drink at the hotel (the little refrigerators were empty in the rooms) - advertising as a "concert hotel", wouldn't you expect late night hungry guests? Other than that it was a perfectly adequate hotel, nice and comfortable. I am one of those that likes the old fashioned atmosphere so that was a plus to me. Would go back again, but would prepare better for late night snacks if used for post concert dormitory.

Liked: Very clean and old fashioned elegance; food at restaurant was good.
Disliked: No room service after 10p.m.

2

Disappointing - 2 out of 5

Curt, Dallas, visiting Dos Equis Pavilion Mon, 9 September 2013

Disliked: Room were not ready as advertised; air conditioning not working properly; key cards not ready when needed.

2

Disappointing - 2 out of 5

Brian, McGregor Mon, 29 July 2013

We would stay again because it was so close to the venue. But would want better A/C!

Liked: Parking at the hotel and the great view of downtown Dallas. The staff was great.
Disliked: The glass on the sliding door to the balcony was broken and just taped up with duct tape. And the A/C - the room never got cooler than 78 - it was a hot night!

5

Exceptional - 5 out of 5

Cristy, Independence, visiting Dos Equis Pavilion Tue, 23 July 2013

Everything was very nice. Had a good stay in Dallas!

Liked: Very nice room and staff.

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Crowne Plaza Hotel Dallas Downtown 1015 Elm Street, Dallas, TX