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Crowne Plaza Hotel Dallas Downtown an IHG Hotel eeef - (855) 208-4301
Crowne Plaza Hotel Dallas Downtown an IHG Hotel, 1015 Elm Street, Dallas, TX -(855) 208-4301
Area: Downtown Dallas
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BOOK ONLINE OR CALL - (855) 208-4301
3.5
HOTEL RATING: 
GOOD
3.5 out of 5 (1465 Ratings)
0.6 miles from Dallas centre
BOOK ONLINE OR CALL - (855) 208-4301
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Hotel Description
Crowne Plaza Hotel Dallas Downtown is conveniently located in the popular Dallas City Center area. The hotel has everything you need for a comfortable stay. Service-minded staff will welcome and guide you at the Crowne Plaza Hotel Dallas Downtown. Designed for comfort selected guestrooms offer television LCD/plasma screen non smoking rooms air conditioning heating desk to ensure a restful night. The hotel offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at Crowne Plaza Hotel Dallas Downtown.

Check-in time: 15:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
y
Free Internet
E
Fitness Center
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
w
Non Smoking
Other Amenities
` Pets Allowed
` Restaurant
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Coffee/tea maker
` Refrigerator
` Wheelchair accessible
` On-site parking
` indoor pool
` outdoor pool
` vending machine
` telephone
` Doorman
` Free Wi-Fi
` Off-Site parking
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Parking Available
` gift/souvenir shop
` taxi service
` Shops on site
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Grocery delivery
` Contactless check-in/out
` ATM or cash withdraw on site
` Body thermometer available
` Complimentary drinking water
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Internet access in public areas
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Separate shower/bathtub
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Desk/workspace in all rooms

Crowne Plaza Hotel Dallas Downtown an IHG Hotel Guest Reviews

Overall Average Score: 
Good (3.5 out of 5)

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1

Poor - 1 out of 5

Garry, Fort Worth, visiting Tower Club Dallas Tue, 14 November 2017

I would never stay at that hotel ever again. Just an awful experience.

Liked: Nothing.
Disliked: Bed was very uncomfortable; noise was horrible. Didn't sleep at all. Worst Crowne Plaza experience of my life.

2

Disappointing - 2 out of 5

Jolie, Azle, visiting House of Blues Dallas Mon, 2 January 2017

I would not stay there again.

Liked: Our view.
Disliked: The smell. The valet. The temperature.

5

Exceptional - 5 out of 5

Sandra, Aurora Tue, 9 August 2016

When I come back to Dallas it will always be the Crowne Plaza. The staff is the best. Thanks for all you help.

Liked: Everyone in the valet was just wonderful! The shuttle service to go where you had to go was excellent, and they even took me back to the airport at 4:00am in the morning when I made the reservation with them. Didn't want to take a taxi because I felt like everyone in valet had become family to me.
Disliked: Not a damn thing!

4

Very Good - 4 out of 5

Slawomir A B, Oklahoma City Sat, 14 May 2016

Liked: Room.
Disliked: Valet service.

5

Exceptional - 5 out of 5

DeAndre H, Mon, 28 March 2016

Had a great time there. Other than the hidden fee for parking, it was excellent. Staff did great and was very helpful.

Liked: Great staff.

4

Very Good - 4 out of 5

Tammy L, Donie TX, visiting House of Blues Dallas Thu, 17 July 2014

The staff was very polite and helpful. Our room was great but the A/C could have been better. We loved everything else about the hotel.

Disliked: A/C not cool.

3

Pleasant - 3 out of 5

Rosi, Tyler, TX, visiting House of Blues Dallas Sat, 26 April 2014

I was expecting a little more. The staff at the check in counter was very pleasant and helpful. The staff when we got there after the concert, not so much. I was appalled that there was no room service after 10p.m. The vending machines were a nightmare, only accepted one dollar bills. The coke machines were supposed to accept credit/debit card, but they (we tried several on different floors) kept declining mine (which was perfectly good - I used it the very next morning to pay for incidentals and get some cash at the ATM). We were tired and hungry after the concert and it was annoying not to be able to find anything to eat and drink at the hotel (the little refrigerators were empty in the rooms) - advertising as a "concert hotel", wouldn't you expect late night hungry guests? Other than that it was a perfectly adequate hotel, nice and comfortable. I am one of those that likes the old fashioned atmosphere so that was a plus to me. Would go back again, but would prepare better for late night snacks if used for post concert dormitory.

Liked: Very clean and old fashioned elegance; food at restaurant was good.
Disliked: No room service after 10p.m.

2

Disappointing - 2 out of 5

Curt, Dallas, visiting Dos Equis Pavilion Mon, 9 September 2013

Disliked: Room were not ready as advertised; air conditioning not working properly; key cards not ready when needed.

2

Disappointing - 2 out of 5

Brian, McGregor Mon, 29 July 2013

We would stay again because it was so close to the venue. But would want better A/C!

Liked: Parking at the hotel and the great view of downtown Dallas. The staff was great.
Disliked: The glass on the sliding door to the balcony was broken and just taped up with duct tape. And the A/C - the room never got cooler than 78 - it was a hot night!

5

Exceptional - 5 out of 5

Cristy, Independence, visiting Dos Equis Pavilion Tue, 23 July 2013

Everything was very nice. Had a good stay in Dallas!

Liked: Very nice room and staff.

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Crowne Plaza Hotel Dallas Downtown an IHG Hotel 1015 Elm Street, Dallas, TX