Very good

Liked: Buffet breakfast was great!
Disliked: Valet parking service was slow

Superb

Good

Liked: Staff
Disliked: Had to pay for parking

Exceptional

Excellent

Liked: The breakfast was superb. The best hotel buffet breakfast I have had in a long, long time. Excellent. Thank you.
Disliked: Notification about where to park / how to park / where to locate the hotel. It's a little confusing on a first visit. We end up parking around the corner and then walking back with our luggage

Passable

Liked: Location good, room clean
Disliked: There was a water leak from the shower area, and it affected the floor, making it slippery.My stay at the hotel left me feeling extremely dissatisfied. I had booked a room with another family member who had requested a late check-out until 11:30 with approve. However, my request was denied. I tried to explain our situation, emphasizing that we had checked in very late the previous night, overslept, and had our breakfast late as well.The receptionist displayed kindness and understanding towards our predicament, but unfortunately, the supervisor strongly opposed our request for a late check-out. We even suggested having housekeeping attend to our room last to accommodate the late departure, but this proposal was not accepted. To make matters worse, we mentioned our IHG membership in the hopes of extending our stay until 14:00, which we believed was not an unreasonable request. However, instead of granting us more time, the supervisor was uncooperative.Overall, I left the hotel feeling deeply disappointed with the supervisor's unwillingness to consider our situation and the lack of flexibility in accommodating our request, especially given our IHG membership.

Superb

Liked: New facilities, cleanliness, location .Good breakfast however I would have loved more variety
Disliked: No parking on site is a bit inconvenient however the staff do their best to accommodate guests.

Excellent location, but not car-friendly...

Liked: The cleaning staff was very kind, flexible and helpful.Location is very good, at the city's heart.
Disliked: The food at the restaurant was not fresh, either for the breakfast or for dinner. I was not able to eat a salad that we ordered. Nicely though, the staff did not charge us for this one.The hotel does not have any parking space (we had rented a car). The hotel offers a valet service at 32 AUD/day. But when asked about any public parking nearby, it seems that the staff does not want to give any other answer that "there is a valet service at 32 AUD/day". After some research, there are at least two public parkings around the corner (50-100m from the hotel), for prices of about 16 AUD/day. A bit ridiculous to pretend that they do not know.

Bad

Liked: High level building
Disliked: Breakfast