Crowne Plaza Gerrards Cross

Staff were brilliant

Liked: It’s dated - but you can see it’s getting a facelift

It was a lovely comfortable...

Liked: Clean, maintained, nice temperature pool and good spa facilities. Food was a good quality and beds comfortable
Disliked: I did on arrival as well as asking through booking.com regarding halal options for dinner and breakfast but this wasn’t answered on booking.com and the receptionist didn’t seem to know about my request. When i asked at the reception if halal is available i was told that the restaurant staff will show me the halal options, this made me think that halal was available but when i went for dinner i was told there isn’t halal options had i known before we would have ordered something on uber eats but as we had gotten ready and it was already time for dinner we ended up eating at the restaurant for a higher price on food that wasn’t so filling.

Pleasant

Superb

Relaxing, enjoyable night away.

Liked: Amenities are great. Nice and clean, comfortable room and breakfast plentiful.
Disliked: The price was a little high. Also, the outside terrace could do with smartening up.

Pleasant

Liked: Nice pool and sauna facilities
Disliked: The pictures on booking did not match the room I had booked.

Exceptional

Pleasant

Liked: Good
Disliked: Have taken a holding fee and stillNot released said it’s my bank contacted my bank and they have said it’s theHotel we paid upfront for hotel no reason to hold someone’s money this long

Superb

Liked: Delicious and full of variety! They also surprised my husband with a birthday treat. Which was super thoughtful
Disliked: Everything was as expected?