Disappointing

Liked: location was convenient. Baseline facilities should have been OK, but most were closed. There was a urn of water on arrival. The elevators were prompt, in part due to few guests. The place could be great if better managed.
Disliked: Check-in was the least smooth ever experienced, and had to be repeated later in the evening. . Lack of directions to a underground garage - which was under construction - resulted in sapending time on finding exactly where to park. The default temperature in the room required one hour to get to a comfortable temperature of 21C. There was waste in the drain of the kitchen sink in the room. Towels were not replaced consistently. Garbage stayed in the hallways for more than 24hrs. There was little room for writing a better review since my last stay at the property.

Exceptional

Very good

Very good

Exceptional

Comfortable business stay with a...

Liked: Upon arrival my room was upgraded. I had a lovely view of the Ottawa River and the Chaudière Falls. The entrance to the room had a mini-foyer area with an additional door. When closed at night it provided a sound barrier from any noise in the corridor.

Passable

Liked: the view from the room; the dimension of the room with a small kitchen at the entrance.
Disliked: i found a water loss from the bathroom sink when i arrived and immediately asked to the reception to resolve the problem. After 5 days i still use 3 towel a day to absorb the water. The sauna and the swimning pool are terrible and breakfast is not served by the hotel, but from a separate restaurant inside, not advisable. It doesn't look like a 4 star hotel.

Very good

Did not sleep until 230am...

Disliked: Breakfast not included because we bought the cheapest room at $150