Crowne Plaza Felbridge -Gatwick eeee
Crowne Plaza Felbridge -Gatwick, London Rd East Grinstead, Sharpthorne | Area: Gatwick Airport (LGW)
4 out of 5 (803 Ratings)
4.5 miles from Sharpthorne centre
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Hotel Description
Tennis indoor swimming free net-surfing and on-site dining attract guests at the non-smoking room Crowne Plaza Felbridge located minutes from the M23 and London. The low-rise Crowne Plaza furnishes 120 rooms with premium beds free Wi-Fi flat-panel TVs and desks. In addition to 24-hour room service breakfast lunch and dinner are available in the restaurant while drinks and snacks can be enjoyed in the bar. After a workout in the fitness room or a few swings out on the tennis court cool down in the indoor pool or pamper yourself in the wellness center featuring a hot tub sauna and massage services. On-site parking is free. This Crowne Plaza places guests less than five miles east of the M23 and within two blocks of Felbridge shops. A trip to the East Grinstead train station takes less than five minutes by car. From there guests are a little over an hour's rail ride from London's Victoria Station. Head less than 30 miles south to bask on the beaches of Brighton. London Gatwick Airport is less than 10 miles west.

Check-in time: 15:00   Check-out time: 11:00
Enter Your Dates
1 room
2 guests
Amenities View More
Free Internet
Free Parking
Swimming Pool
Fitness Center
Business Center
Non Smoking
Free Breakfast
Airport Shuttle
Pets Allowed
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Free Parking
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Garden
` Golf Course
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Indoor Swimming Pool
` Parking
` Room Service
` Safety Deposit Box
` Sauna
` Tennis Court
` VIP Room Facilities
` Air Conditioning
` Bar
` Car Rental Desk
` Concierge Service
` Currency Exchange
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Massage
` Family room
` Smoking area
` Dry cleaning
` Internet services
` Spa and wellness centre
` Non-smoking throughout
` Breakfast in the room
` Ironing service
` Bridal suite
` Hot tub
` Hiking
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Sun terrace
` Indoor pool (all year)
` Special diet menus (on request)
` Daily maid service
` On-site parking
` WiFi everywhere
` Accessible parking
` Daily Housekeeping
` WiFi available in all areas
` Kid meals
` Electric vehicle charging station
` Hot tub/jacuzzi

Crowne Plaza Felbridge -Gatwick Guest Reviews

VERY GOOD (4 out of 5)

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Good - 3.5 out of 5

Debbie Mon, 17 February 2020

Stay would have been comfortable...

Liked: Bedroom was comfortable and roomy. Very good evening meal. Staff friendly.
Disliked: Bathroom was freezing, as there wasn't any heating in there! Somebody came to clean our room after 4 pm when we had just got back from a day out. Had to queue and wait for breakfast as everything kept running out. Coffee wasn't hot.


Very Good - 4 out of 5

Hayley Mon, 17 February 2020

Very good


Disappointing - 2 out of 5

Christopher Sun, 16 February 2020

I was disappointed

Disliked: Being told about the breakfast voucher. This was not mentioned by the receptionist & was requested to pay 33 for two in a very poor buffet.This was reduced to 24 when I mentioned I would have to complained.


Exceptional - 4.8 out of 5

Katherine Fri, 14 February 2020


Liked: Very comfortable, staff friendly and kind.


Okay - 2.9 out of 5

Kerry Mon, 10 February 2020

Steam room didn?t work. The...


Good - 3.5 out of 5

Katie Sun, 9 February 2020


Disliked: I paid more for the room I just stayed in but the last room I stayed in was cheaper and nicer. Also didn?t have gowns or slippers for the spa and had to wait 30 mins for them.


Pleasant - 3 out of 5

Kevin Sun, 9 February 2020

Acceptable for a 1 night...

Liked: Breakfast was good, we liked the fact that all hot food was under cover.
Disliked: The bathroom was shabby, needed decorating. The bed was very hard. The TV looked like it was about to fall off the wall. There was beer flies in the bar and dining room.


Pleasant - 3.1 out of 5

Aimee Thu, 6 February 2020

Reception staff were rude and...

Liked: Clean and decent quality
Disliked: Rude reception staff


Good - 3.5 out of 5

Christopher Tue, 4 February 2020

Had to attend the Queen...

Liked: The bed was very small for two. The hotel had a good restaurant and the meal was if a good standard.
Disliked: The size of the bed


Poor - 1.5 out of 5

Hugh Tue, 4 February 2020

Really !!

Liked: Location
Disliked: Bed mattress was old and very unconformable -Air conditioner was not working correctly, the shower was not working correctly so not always hot water in the morning. Small flies in the bar appeared all the time. Staff said there was a broken toilet drain which they were trying to fix !!! Could not believe that guest were allowed buy take away for and eat in the bar. me being one of them. We were not even asked to buy a drink. Food very very average. There was no sharp snappiness about the staff, there was a real lack of professionalism. Some members of the front desk were good. there was a John and a young chat with blonde hair. The bill was quite a challenge to understand and was I being over charged. The friendliness staff were in the restaurant. The hotel had a real feeling of no one cared. i would not recommend it and i have meeting there 4 more times this year and will not be staying there.

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Crowne Plaza Felbridge -Gatwick London Rd East Grinstead, Sharpthorne