Crowne Plaza Felbridge -Gatwick Guest Reviews
Write a review
|4.5 miles from Sharpthorne centre|
Write a review
Debbie Mon, 17 February 2020
Stay would have been comfortable...
Liked: Bedroom was comfortable and roomy. Very good evening meal. Staff friendly.
Disliked: Bathroom was freezing, as there wasn't any heating in there! Somebody came to clean our room after 4 pm when we had just got back from a day out. Had to queue and wait for breakfast as everything kept running out. Coffee wasn't hot.
Hayley Mon, 17 February 2020
Christopher Sun, 16 February 2020
I was disappointed
Disliked: Being told about the breakfast voucher. This was not mentioned by the receptionist & was requested to pay £33 for two in a very poor buffet.This was reduced to £24 when I mentioned I would have to complained.
Katherine Fri, 14 February 2020
Liked: Very comfortable, staff friendly and kind.
Kerry Mon, 10 February 2020
Steam room didn?t work. The...
Katie Sun, 9 February 2020
Disliked: I paid more for the room I just stayed in but the last room I stayed in was cheaper and nicer. Also didn?t have gowns or slippers for the spa and had to wait 30 mins for them.
Kevin Sun, 9 February 2020
Acceptable for a 1 night...
Liked: Breakfast was good, we liked the fact that all hot food was under cover.
Disliked: The bathroom was shabby, needed decorating. The bed was very hard. The TV looked like it was about to fall off the wall. There was beer flies in the bar and dining room.
Aimee Thu, 6 February 2020
Reception staff were rude and...
Liked: Clean and decent quality
Disliked: Rude reception staff
Christopher Tue, 4 February 2020
Had to attend the Queen...
Liked: The bed was very small for two. The hotel had a good restaurant and the meal was if a good standard.
Disliked: The size of the bed
Hugh Tue, 4 February 2020
Disliked: Bed mattress was old and very unconformable -Air conditioner was not working correctly, the shower was not working correctly so not always hot water in the morning. Small flies in the bar appeared all the time. Staff said there was a broken toilet drain which they were trying to fix !!! Could not believe that guest were allowed buy take away for and eat in the bar. me being one of them. We were not even asked to buy a drink. Food very very average. There was no sharp snappiness about the staff, there was a real lack of professionalism. Some members of the front desk were good. there was a John and a young chat with blonde hair. The bill was quite a challenge to understand and was I being over charged. The friendliness staff were in the restaurant. The hotel had a real feeling of no one cared. i would not recommend it and i have meeting there 4 more times this year and will not be staying there.