Crowne Plaza Felbridge - Gatwick an IHG Hotel Guest Reviews
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Write a review
Vanessa Mon, 16 May 2022
Exceptional
Vanessa Mon, 16 May 2022
Exceptional
Tony Mon, 16 May 2022
I would not stay here...
Liked: The beds were comfortable and staff friendly
Disliked: the room was noisy , and a long way from reception and facilities. they managed to cancel my room key a few times leaving us stuck outside our room in swim wear. the breakfast was awful. no seating in garden until we complained and they provided seats from the conference room.
Kelly Mon, 16 May 2022
Exceptional
Joanna Sun, 15 May 2022
Passable
Disliked: no teabags in the roomwifi poor connectionNoisy banging sound all night from the air con
Sylvia Sun, 15 May 2022
Exceptional
Anna Sun, 15 May 2022
Superb
Laura Sun, 15 May 2022
Ok
Disliked: The tv and power sockets in the room were not working in the morning of our stay. We reported this but no one came to rectify. We could not get hold of anyone in reception when trying to chase the issue. This was very frustrating as we could not make a cuppa in the morning or get ready properly (could not not shave/dry hair/charge phones) Once we were able to talk with reception when it came to checking out, they gave a very poor apology.
Joanne Sun, 15 May 2022
Very good
Louise Sun, 15 May 2022
enjoyable
Liked: looked good. clean. breakfast excellent. loved bloody Mary?s. nice courtyard
Disliked: receptionist was a bit stroppy. only one of them tho. the guy on reception was helpful spa area a bit small