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Crowne Plaza Felbridge - Gatwick an IHG Hotel eeee - 0808 281 2653
Crowne Plaza Felbridge - Gatwick an IHG Hotel, London Rd East Grinstead, East Grinstead -0808 281 2653
Area: Gatwick Airport (LGW)
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BOOK ONLINE OR CALL - 0808 281 2653
3.8
HOTEL RATING: 
GOOD
3.8 out of 5 (1727 Ratings)
1.2 miles from EAST GRINSTEAD centre
BOOK ONLINE OR CALL - 0808 281 2653
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Hotel Description
Rooms at Crowne Plaza - Felbridge come with a seating area a writing desk a flat-screen TV a Hypnos bed and a private bathroom fitted with a high-pressure shower. They all have free WiFi and 24-hour room service. Guests can enjoy the Bay Tree restaurant and Qube bar offering international-style dishes as well as hearty British favorites. The Chakra Spa features 5 treatments rooms 2 nail bars an indoor heated swimming pool sauna steam room Jacuzzi® and tennis courts. On-site public parking is possible for an additional charge. There are 8 purpose-built meeting rooms for business guests. Lingfield Racecourse is 4 miles from the property. The nearest airport is Gatwick Airport 9 miles away.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Swimming Pool
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Hair dryer
` Refrigerator
` bathrobes
` Hiking
` Heating
` Shared kitchen
` Wheelchair accessible
` On-site parking
` indoor pool
` outdoor pool
` telephone
` alarm clock
` kitchenware
` 24-hour security
` Concierge services
` Designated Smoking Area
` Doorman
` Family Rooms
` Free Wi-Fi
` Hair/Beauty Salon
` Kitchen
` Massage services
` Restaurant(s)
` Closet
` Daily Housekeeping
` English
` Convenience Store
` Non-Smoking Rooms Available
` Slippers
` Parking Available
` gift/souvenir shop
` taxi service
` Shops on site
` Electric vehicle charging station
` Pool with view
` Linens
` Carpeting
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out
` Food delivery
` balcony/terrace
` Car rental available
` CCTV security in common areas
` Complimentary drinking water
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Spa services
` Spa/sauna
` Tennis court & equipment
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Trash cans
` Socket near the bed
` Sleep comfort items
` Accessible by stairs
` Outdoor recreational features
` Desk/workspace available
` Professional cleaning services
` Allergy-free rooms available
` Cleaning products available
` Room service available
` Parking available (charges may apply)

Crowne Plaza Felbridge - Gatwick an IHG Hotel Guest Reviews

Overall Average Score: 
Good (3.8 out of 5)

Write a review

4

Very Good - 4 out of 5

David Thu, 1 June 2023

Very good

Liked: Good to have ev charging point handy outside.
Disliked: Waste water drainage a bit sluggish , possibly slight blockage further down the line.Dinner menu could have been more varied

5

Exceptional - 5 out of 5

Richard Thu, 1 June 2023

Exceptional

3.5

Good - 3.5 out of 5

Gaynor Thu, 1 June 2023

Ok

Liked: Pleasant staff. Nice restaurant but limited menu
Disliked: 40 mins before arrival by road, received phone call advising of being moved to another hotel. I declined because en route, convenient for Gatwick, convenient for APH parking, restaurant booked. On arrival were given a room which I was told was king room I had booked but I do not believe this was the case. Smaller bed than before. Disappointed. Did not bother because I was told there was a shortage of rooms because of maintenance problem. If this was known earlier in day why call me when I was 40 mins away at 16.10. Perhaps could have considered alternative hotel with better room. I think I was fobbed off. Bad management of reservations

4

Very Good - 4 out of 5

Carolina Wed, 31 May 2023

Very good

0.5

Poor - 0.5 out of 5

Gemma Wed, 31 May 2023

Nice hotel - bad security.

Liked: good location, big car park and comfortable bed.
Disliked: someone was able to open my bedroom door with their keycard at 2:10am. The bolt stopped them from entering however, their keycard unlocked the door. Once they realised they couldn’t get I heard them leave and try another door near by.

5

Exceptional - 5 out of 5

Janet Wed, 31 May 2023

Exceptional

5

Exceptional - 5 out of 5

Miko Tue, 30 May 2023

Exceptional

4

Very Good - 4 out of 5

Deborah Tue, 30 May 2023

Very helpful staff and nice...

Liked: Nice room, very helpful staff and good facilities
Disliked: The bed could have been bigger, plus the air con wasn't working brilliantly so a bit stuffy. we were also missing robes for the spa

5

Exceptional - 5 out of 5

Barnaby Tue, 30 May 2023

First class hotel service

Liked: The staff were friendly and helpful, and the manager provided complimentary drinks for our anniversary. Top notch service and I would book again in the future.
Disliked: N/A

4

Very Good - 4 out of 5

Cynthia Mon, 29 May 2023

Very good

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Crowne Plaza Felbridge - Gatwick an IHG Hotel London Rd East Grinstead, East Grinstead