Crowne Plaza Dulles Airport By IHG

Good

Friendly and helpful staff, room...

Liked: Excellent proximity to airport. Shuttle every 30 minutes
Disliked: all good

Not up to expectation.

Liked: Breakfast is moderate, could be better
Disliked: The following could have been added to add comfort:- complimentary water- complimentary fruit basket.- slippers- better ironing board- assistance in taking the luggage to / from the room

Exceptional

Good

Pleasant

Liked: Location was good. Beds comfortable. Good shower.
Disliked: Took over 40 minutes for the shuttle to come and then there was not enough room for all the passengers who had accumulated and wanted to ride on the shuttle. The hotel would do well to have the shuttle run on time from the airport. The room was very stuffy and humid and had a dog bed in it. Even with the AC on it was hard to get the room to be comfortable.

Very good

Liked: Room size and facilities
Disliked: No good breakfast options

Flight cancellation overnight stay

Liked: Location / restaurant
Disliked: N/A

Exceptional