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Crowne Plaza Detroit Downtown Riverfront eeef
Crowne Plaza Detroit Downtown Riverfront, 2 Washington Boulevard, Detroit, MI | Area: Downtown Detroit
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3.8
HOTEL RATING: 
GOOD
3.8 out of 5 (468 Ratings)
2.7 miles from Detroit centre
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Hotel Description
With complimentary Wi-Fi an indoor pool a fitness center and a bright and airy restaurant the Crowne Plaza Detroit Convention Center is packed with amenities. The 25-story Crowne Plaza's 367 renovated rooms and suites in the landmark Pontchartrain Hotel include up-to-the-minute amenities like 42-inch flat-panel TVs with in-room movies and free Wi-Fi connections. With ergonomic chairs at the well-lit desks and in-room coffee and tea service at the ready you can get plenty of work done. Complimentary newspapers are delivered to your door. The on-site restaurant serves breakfast lunch and dinner and room service is also available. There's a heated indoor swimming pool and a fitness room with the latest generation of cardio equipment. Same-day dry cleaning keeps you looking spiffy. The Crowne Plaza near the Detroit-Windsor Tunnel puts you close to the Detroit Riverwalk and other downtown destinations. It sits across from the Cobo Center the city's top meeting and convention facility. Ford Field home of soccer's Lions Joe Louis Arena home of hockey's Red Wings and Comerica Park home of baseball's Tigers are both within a mile of the hotel. Detroit Metropolitan Wayne County Airport is 20 miles southwest.

Check-in time: 15:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Restaurant
` Swimming Pool
` Laundry
` Valet Parking
` Room Service
` Sauna
` Bar
` Concierge Service
` 24-Hour Front Desk
` Coffee shop
` Smoking area
` Dry cleaning
` ATM/cash machine on site
` Hot tub
` Wheelchair accessible
` fitness center
` steamroom
` All Spaces Non-Smoking (Public and Private)
` Baggage Storage
` Facilities for Disabled Guests
` Indoor pool
` Safe
` Vending Machine (Drinks)
` Free WiFi
` Free Internet
` WiFi in Public Areas

Crowne Plaza Detroit Downtown Riverfront Guest Reviews

OVERALL AVERAGE SCORE: 
GOOD (3.8 out of 5)

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3

Pleasant - 3 out of 5

Mai Sun, 5 July 2020

Room not up to par...

Disliked: Room was dusty and carpet unclean with stains

2.5

Fair - 2.5 out of 5

Schannel Wed, 1 July 2020

Passable

Liked: Location and Urban Cellars in lobby
Disliked: Rooms very small

4

Very Good - 4 out of 5

Latonya Mon, 29 June 2020

Very good

1

Poor - 1 out of 5

Ian Sun, 28 June 2020

Very poor

Liked: Was supposed to be on 9th floor with river side view, the ?door battery? was dead and room key wouldn?t work. In exchange our room was switched to the 8th floor on the opposite side of the building so our ?view? that we payed for was a dark intersection with buildings under construction. Very poor service. Overpriced
Disliked: Service

2.5

Fair - 2.5 out of 5

Tonia Sun, 28 June 2020

So other than all that...

Liked: The breakfast was great and staff was very friendly and understanding and right on top of there jobs
Disliked: The only thing is our room gotten broken into while we was on a site seeing our belongings was ransacked and thrown everywhere money came up gone from the room and the lock from the double jointed doors was broken off so thats how they got in cause apparently housekeeper didnt lock the deadbolt and just locked the latch so they broke that and thats how they got into our room and still havent heard nothing back from hotel

5

Exceptional - 5 out of 5

Equinye Fri, 26 June 2020

Exceptional

5

Exceptional - 5 out of 5

Jasman Thu, 25 June 2020

Exceptional

3.5

Good - 3.5 out of 5

Donovan Tue, 23 June 2020

Good

0.5

Poor - 0.5 out of 5

Solomon Sun, 21 June 2020

Liked: It was downtown near the water.
Disliked: Room was cold as it was a chilly night.My wife was freezing.I tried to turn on the heat-it wouldn't work. The front desk told me there's no heat available during the summer months. I asked for a blanket.No one could bring it up and we were in bed.I begged

5

Exceptional - 5 out of 5

Temmika Sun, 21 June 2020

Exceptional

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Crowne Plaza Detroit Downtown Riverfront 2 Washington Boulevard, Detroit, MI