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Crowne Plaza Detroit Downtown Riverfront eeef
Crowne Plaza Detroit Downtown Riverfront, 2 Washington Boulevard, Detroit, MI | Area: Downtown Detroit
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3.9
HOTEL RATING: 
GOOD
3.9 out of 5 (711 Ratings)
2.7 miles from Detroit centre
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Hotel Description
With complimentary Wi-Fi an indoor pool a fitness center and a bright and airy restaurant the Crowne Plaza Detroit Convention Center is packed with amenities. The 25-story Crowne Plaza's 367 renovated rooms and suites in the landmark Pontchartrain Hotel include up-to-the-minute amenities like 42-inch flat-panel TVs with in-room movies and free Wi-Fi connections. With ergonomic chairs at the well-lit desks and in-room coffee and tea service at the ready you can get plenty of work done. Complimentary newspapers are delivered to your door. The on-site restaurant serves breakfast lunch and dinner and room service is also available. There's a heated indoor swimming pool and a fitness room with the latest generation of cardio equipment. Same-day dry cleaning keeps you looking spiffy. The Crowne Plaza near the Detroit-Windsor Tunnel puts you close to the Detroit Riverwalk and other downtown destinations. It sits across from the Cobo Center the city's top meeting and convention facility. Ford Field home of soccer's Lions Joe Louis Arena home of hockey's Red Wings and Comerica Park home of baseball's Tigers are both within a mile of the hotel. Detroit Metropolitan Wayne County Airport is 20 miles southwest.

Check-in time: 15:00:00   Check-out time: 12:00:00
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1 room
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2 guests
Amenities View More
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Indoor Swimming Pool
` Room Service
` Safety Deposit Box
` Sauna
` Vending Machines
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Elevator
` Smoking area
` Dry cleaning
` Non-smoking throughout
` ATM/cash machine on site
` Vending machine (snacks)
` Breakfast in the room
` Gift shop
` Hot tub
` Heating
` Fax/photocopying
` Snack bar
` Indoor pool (all year)
` Special diet menus (on request)
` Shared lounge/TV area
` Mini-market on site
` Wheelchair accessible
` Daily maid service
` 24-hour security
` Heated pool
` Secured parking
` Daily Housekeeping
` Kid-friendly buffet
` Parking garage
` Toilet with grab rails
` Higher level toilet
` Pool towels
` Shallow end
` Wine/champagne
` Bottle of water
` Fruits
` Chocolate or cookies
` On-site coffee shop
` Outdoor furniture
` Hot tub/jacuzzi
` Steam room
` Fitness
` Pool/beach towels
` On-site coffee house
` Breakfast options
` Key card access
` Smoke alarms

Crowne Plaza Detroit Downtown Riverfront Guest Reviews

OVERALL AVERAGE SCORE: 
GOOD (3.9 out of 5)

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3.2

Pleasant - 3.1 out of 5

Cecile Wed, 17 July 2019

Won?t be staying there again.

Liked: Magnificent views. Great location. Nice bar. Nice staff
Disliked: Dirty carpets, torn sheet on the bed, bathroom too small, bathroom floor scratched my feet. Old furniture

4.2

Very Good - 4.2 out of 5

Robert Sat, 13 July 2019

Very good

5

Exceptional - 5 out of 5

Sharon Tue, 9 July 2019

Such nice people!

Liked: Every single person on the staff from the front desk to the bartender to the bell hop were so amazingly friendly and helpful. Really impressive!

4.5

Wonderful - 4.5 out of 5

Verified Hotel Guest Tue, 2 July 2019

Liked: From the front desk to housekeeping , staff was a perfect 10.
Disliked: People mover noise could be heard , after street traffic diminished.

4

Very Good - 4 out of 5

Verified Hotel Guest Tue, 2 July 2019

Liked: The locations was excellent. It was easy to get from the Lodge to valet parking and the hotel was walking distance to everything.
Disliked: The hotel was having elevator issues. It seemed like only 1 or 2 of the 4 elevators were operating. We once had to wait 10 minutes on the 19th floor for an elevator to come get us. We chose to walk down 19 floors when we checked out.

5

Exceptional - 5 out of 5

Octavia Thu, 27 June 2019

Exceptional

3.6

Good - 3.5 out of 5

Julie Wed, 26 June 2019

Good

Liked: The buffet food, the view from my room, the location
Disliked: The pool was closed, that was a main reason I chose that hotel

5

Exceptional - 5 out of 5

Debi Tue, 25 June 2019

Great stay

Liked: Everything was soo clean and staff was very nice

3.6

Good - 3.5 out of 5

Kalina Tue, 25 June 2019

Good

Liked: My room location was exactly what I wanted. Chandra was great with my checkin.
Disliked: My room wasn't clean when I entered my room, but they took care of it once I called guest services

2.9

Okay - 2.9 out of 5

Brittani Tue, 18 June 2019

Although the staff was very...

Liked: The staff was very polite and and the food was very good.
Disliked: Upon arrival we did not have the room that was requested, i.e. two double beds. As a result we were provided with a pull-out couch and one queen size bed. When pulling out the bed, there was chunks of dried food on the cushions. It was also very difficult to use an elevator; there were two different instances of waiting over 15 minutes for an elevator only to give up and take the 19 flights of stairs with our luggage.

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Crowne Plaza Detroit Downtown Riverfront 2 Washington Boulevard, Detroit, MI