Crowne Plaza Denver Guest Reviews
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0.5 miles from Denver centre |
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Sharon, Longmont, visiting Bellco Theatre Wed, 25 November 2015
overall a good experience.
Liked: Comfy bed; great customer service!
Disliked: Mold on bathroom tiles; room smelled like smoke; A/C unit would not shut off.
Cathy, Fredericktown, visiting Denver Athletic Club Wed, 26 June 2013
Liked: Everything was wonderful - staff was absolutely some of the friendliest and most helpful I have ever experienced.
Jin Wed, 27 November 2019
Very poor
Disliked: It is terrible. I was charged parking fee while I didn't park. I am spending time to fix 35 USD for couple of days.
Anonymous Sun, 24 November 2019
Very good
Liked: The room was very clean and the room service was excellent. It is a very nice hotel.
Disliked: The restaurant does some harm to the hotel.
The breakfast options were okay, but the staff was a complete disaster.
There were two women that were very quick and caring. But in the middle of the week, the staff changed and the problems began. It took 15 min to get a table. We reminded the waiter three times to bring us coffee. After 15 min, we got a pot, which was half empty. When we asked for the check, we had to wait even longer and had to remind the staff three times.
Then at the buffet, milk was always out.. it was never refilled. I had to ask every single day, and it takes them 5 min to bring new milk. Same with the plates or the bowls. The management of this restaurant needs to be trained.
The bar was also pretty mediocre. The coffee there was just hot water with color.
Anda Mon, 18 November 2019
Good
Anonymous Sun, 17 November 2019
fantastic
Liked: Kelly took very good care of us. She went out of her way to make our stay very special.
Iris Fri, 15 November 2019
Very good
William Fri, 15 November 2019
Pleasant
Romuald Thu, 14 November 2019
enjoyable
Liked: good breakfast
Anonymous Mon, 11 November 2019
Superb
Corey Fri, 8 November 2019
Liked: It was in a great location, not far from Pepsi Arena.
Disliked: When I checked in there was a long line to checkin and only 1 person working the desk
Anonymous Fri, 8 November 2019
Passable
Liked: Friendly staff - knowledgeable bar tender. Good downtown access.
Disliked: Bathroom was dirty. Mold on the ceiling above tub (room 1020). Restaurant food was horrible. Never order the steak sliders - so tough I could not bite through them.