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Crowne Plaza Concord - Walnut Creek eeef
Crowne Plaza Concord - Walnut Creek, 45 John Glenn Drive, Concord, CA | Area: Concord - Pleasant Hill
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3.65
HOTEL RATING: 
GOOD
3.65 out of 5 (629 Ratings)
1.8 miles from Concord centre
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Hotel Description
An indoor pool an atrium koi pond and a restaurant at the non-smoking Crowne Plaza Concord/Walnut Creek where guests also enjoy free internet access. All 323 spacious rooms at the three-story non-smoking Crowne Plaza Concord/Walnut Creek are well-appointed with free weekday newspapers premium cable TV channels and free high-speed internet access. Bathrooms include upscale toiletries and massaging showerheads. Order room service or dine amid the atrium's greenery in the hotel restaurant and bar — open for all meals and featuring local organic ingredients along with a daily happy hour. Take advantage of the on-site exercise room and the indoor pool. Additional amenities include a fully equipped business center and a convenience mart. Parking is available and pets are allowed both for an added fee. Golfers love Crowne Plaza's location adjacent to the nine-hole Buchanan Field Golf Course and driving range. The Sunvalley Shopping Center California Grand Casino and Waterworld California are all within a five-minute drive. San Francisco is about 45 minutes away by car or train with the BART station about two miles from the hotel. Oakland International Airport is 30 miles away.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
Other Amenities
` Business Center
` Pets Allowed
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Room Service
` Terrace
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Dry cleaning
` Internet services
` ATM/cash machine on site
` Breakfast in the room
` Hot tub
` Heating
` Fax/photocopying
` WiFi
` Mini golf
` Snack bar
` Shuttle service (free)
` Daily maid service
` On-site parking
` fitness center
` golf course (within 3 km)
` All Spaces Non-Smoking (Public and Private)
` Baggage Storage
` Designated Smoking Area
` Facilities for Disabled Guests
` Family Rooms
` Honeymoon Suite
` Non-smoking Rooms
` Souvenir/Gift Shop
` Free WiFi
` Free Internet

Crowne Plaza Concord - Walnut Creek Guest Reviews

OVERALL AVERAGE SCORE: 
GOOD (3.65 out of 5)

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3

Pleasant - 3 out of 5

Linda, Roseville, visiting Concord Pavilion Mon, 2 July 2018

There was no mention of the airport, but the private jets and the early AM helicopter were deafening!

Liked: Comfortable.
Disliked: Airport noise right across the parking lot!

3

Pleasant - 3 out of 5

Mary S, Woodland Mon, 2 May 2016

The hotel was very nice. The room was clean and fresh. Every time we exited our room, the housekeeping staff greeted us and made a pleasant comment. Very nice and friendly people. There was food left out in the hallway, however, for two days before it was taken away after someone ordered room service. It was not nice to have to walk past it. It should have been removed that day.

Liked: We had a restaurant manager working Sunday morning during breakfast named Victor. He was so attentive and gave us such a friendly experience, that I even left a written comment form for him at the front desk. Our waitress, on the other hand, forgot to bring items we ordered and was nowhere to be found for a coffee refill, etc. She seemed put out to be serving us.
Disliked: The front desk lady who checked me in was nice enough to let me know that the next evening a party was being held in the Atrium lobby and there would be music and dancing until 10:30. She said if it were a problem, they could always move me, but I said I would prefer to just have another location now to avoid moving. She seemed put out even though I thanked her for telling me.

4

Very Good - 4 out of 5

Roger Sun, 5 July 2020

Very good

3

Pleasant - 3 out of 5

Abby Sat, 13 June 2020

Pleasant

4

Very Good - 4 out of 5

Paul Sat, 13 June 2020

Very good

4.5

Wonderful - 4.5 out of 5

Anonymous Thu, 28 May 2020

Superb

4

Very Good - 4 out of 5

Shameka Sun, 10 May 2020

Very good

0.5

Poor - 0.5 out of 5

Anatolii Thu, 30 April 2020

Hidden charges!!!!

Liked: Nothing for this time.
Disliked: t used to be really good hotel with great service. I chose CP, although I could stay in any hotel around with much lover rate($75-90 comparing with $140 per night I paid) because only good memories, you know. And I was ONLY tenant of a hotel. I was super upset about last stay. They never told me anything about parking charge when I was checking in. Its very important for me because it was work trip and I have to confirm rates with my boss. When I had issue with entrance barrier that guy came and said the they will charge me for 5 spots because of my truck (its a moving truck), then I said I can park outside, no problem, he smiled and answered that ?its ok, I wont charge you for parking?. Again - theirs huge parking lot was ABSOLUTELY empty. That was 2 night stay, and on morning I got receipt with extra 50 dollars and some charge from lobby?s small bar(i never got anything from there except for the fork). And receipt was UNDER a door or a room with extra 54 dollars. Thats crap. During this time you guys should be respectful to people who chose you, but not trying to steal money.

0.5

Poor - 0.5 out of 5

Mariah Mon, 27 April 2020

Bad

Liked: good parking
Disliked: I had a reservation and I didn?t even get the room I had asked for got a totally smaller bed I?m not very happy at all

1.5

Poor - 1.5 out of 5

Jason Wed, 15 April 2020

Poor

Liked: Poor condition, no room service, Hard to open shower water Despite no available guest services. Still was charged for parking.

0.5

Poor - 0.5 out of 5

Anonymous Thu, 9 April 2020

Bad

Disliked: had to call front desk 5 times to complain about guests in the next room. it was never resolved

5

Exceptional - 5 out of 5

Fabiola Mon, 30 March 2020

Exceptional

Liked: The breakfast made my morning much brighter. The room view to the pool was beautiful. I went for work but I will return to this hotel with my family . It is beautiful and friendly

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Crowne Plaza Concord - Walnut Creek 45 John Glenn Drive, Concord, CA