Crowne Plaza Cleveland Airport an IHG Hotel Guest Reviews
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|1.6 miles from MIDDLEBURG HEIGHTS centre|
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William Mon, 22 May 2023
Kimberly Tue, 16 May 2023
Michele Sun, 7 May 2023
Liked: Breakfast was good. The room was clean. Good customer service...staff was friendly...
Disliked: No trash bag in trash can and only 1 in the room in the bathroom. The tub is not free flowing needs to be unstopped...Duevet on the bed was full of hair and not my hair...
Charles Fri, 5 May 2023
Great hotel close to Cleveland...
Liked: Park and Fly packages. 24/7 Airport Shuttle. Close to the Cleveland Airport. Fat Head Brewery right there.
Philip Wed, 3 May 2023
Liked: very nice pool
Byron Thu, 13 April 2023
Na Mon, 10 April 2023
Liked: Everything, the kindness and specially the amability of the server at the restaurant.
Disliked: I don't have anything negative to say.
Crystal Fri, 7 April 2023
Nice hotel and a good...
Liked: Location was great! The breakfast was very good. It was better than your traditional hotel/motel free breakfast. The pool and sauna were nice too.
Disliked: The pool room didn't have any clean towels. I went to the front desk and asked the attendant and she said they should be on the back of each lounge chair. I told her that the towels were all over the floor and the place was a bit messy. She said she would call someone to take care of the area but when I went back several hours later, it was the same. I took a towel from the room to dry off with.The thermostat in our room was broken and it caused the heat to never turn off. We woke up in the middle of the night and it was over 90 degrees in our room. It made sleeping difficult for the rest of the night. We reported the broken thermostat to the front desk the following morning at checkout and they said they would get that looked at.
Raymond Mon, 27 March 2023
Natalie Sun, 12 March 2023
Comfortable stay that met our...
Liked: Did not eat at the property. Staff was very helpful in arranging airport transportation. Room was clean and comfortable.
Disliked: Price was slightly high for a basic room. Rooms could be cheaper for the size they are.