Crowne Plaza Chicago SW - Burr Ridge Guest Reviews
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|0.7 miles from Burr Ridge centre|
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Sean Thu, 6 December 2018
Michael Sun, 25 November 2018
Roulette Thu, 15 November 2018
Liked: Comfortable beddings... love the bunch of pillows
Disliked: Booking site says there is a airport shuttle but the hotel cant provide service beyond 5miles
Robert Mon, 12 November 2018
So comfortable and warm.
Liked: Love the cleanliness of the property and the breakfast was amazing
Katheryn Tue, 30 October 2018
A Red Inn would have...
Disliked: Staff was rude. Facilities on the website were not as they described. And the rooms were way too hot.
Lateef Mon, 29 October 2018
Liked: Ambient environment
Disliked: No bottle natural water in the hotel.
Jaehan Sat, 27 October 2018
Disliked: Front staff is not kind and useless!!! Just doing basic routine works. No effort to help customers.
Ashley Wed, 10 October 2018
Met our basic needs but...
Disliked: We had discrepancies on the final bill for room service that was ordered on two days and it didn?t add up at all and had items on the bill that we didn?t order or receive. I spoke to the front desk and she spoke with her manager after being gone for a while she came back and told me it is a he said she said situation and that they would need to review the receipts and it seemed as a inconvenience and very time consuming when we needed to go. This was a difference of about a total of $10. They should have just taken the charge off. We will not stay back there for the lack of customer hospitality on that. It wasn?t about the money. Also the 2nd day our bed wasn?t made. The 3rd day our bed was made but the room service tray from the morning wasn?t taken. Just inconsistent.
Robert Fri, 28 September 2018
Disliked: The window had a shear curtain the covered it entirely. The heavier curtain could not be moved. At night I felt like someone could see into the room
Robert Mon, 24 September 2018