Crowne Plaza Chicago SW - Burr Ridge By IHG

Exceptional

Outrageous

Disliked: Under remodeling. Failed to meet all requests including disability. Horrible night front desk manager, confirmed by regular guests.

Great overalll

Liked: Pool
Disliked: Food

Very poor

Disliked: We have some insects in the room and bed, it was very disgusting and they did nothing they just send us to another bad hotel and it is 30 minutes away from our event, our holiday was very bad because of the hotel

Very good

Exceptional

Will not stay there again

Liked: Easy access to highway
Disliked: Room Smelled like Smoke. Cook did not show up on Sunday, so there was no breakfast!

Disappointing

Disliked: No, the property did not meet my expectations. Despite having a confirmed booking, I was informed upon arrival that there were no available rooms. This caused significant inconvenience, especially after a long drive from another state with two small children.

Good