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Crowne Plaza Chicago O'Hare Hotel & Conference Center eeef
Crowne Plaza Chicago O'Hare Hotel & Conference Center, 5440 North River Road, Rosemont, IL | Area: O'Hare Airport (ORD) South
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HOTEL RATING: 
VERY GOOD
4 out of 5 (1132 Ratings)
2.0 miles from Rosemont centre
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Hotel Description
Our guests can catch a free airport shuttle to the centrally located Crowne Plaza Chicago O'Hare Hotel and Conference Center. The 14-story 484-room hotel is all non-smoking and features contemporary-styled rooms with flat-panel TVs and mini-fridges. Wi-Fi is available for a fee and there is a business center where additional office tasks can be tackled. Work out in the fitness facility or take a cooling swim in the indoor pool. Two restaurants on-site mean plenty of dining options — make your decision while enjoying a cocktail in the lounge. A gift shop and free airport shuttle service are also provided and pets are welcome for an additional fee. The hotel is off of I-190 minutes from the airport and within walking distance to public transportation. There are quite a few restaurants to stroll to including steak houses pizza places and fine dining. It's 15 miles to downtown Chicago and the Magnificent Mile or stroll through Millennium Park to the Art Institute of Chicago. Don't miss the iconic Buckingham Fountain and Museum Campus including the planetarium and aquarium. The hotel is a mile from Chicago O'Hare International Airport.

Check-in time: 15:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
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Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
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Non Smoking
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Pets Allowed
q
Accessible
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Free Breakfast
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Free Parking
Other Amenities
` Airport Shuttle
` Business Center
` Free Airport Shuttle
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Pets Allowed
` Restaurant
` Garden
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Indoor Swimming Pool
` Parking
` Room Service
` Safety Deposit Box
` Vending Machines
` VIP Room Facilities
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Smoking area
` Dry cleaning
` Internet services
` Soundproof rooms
` ATM/cash machine on site
` Vending machine (snacks)
` Breakfast in the room
` Ironing service
` Table tennis
` Gift shop
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Indoor pool (all year)
` Shuttle service (free)
` On-site parking
` Private parking
` WiFi everywhere
` WiFi available in all areas

Crowne Plaza Chicago O'Hare Hotel & Conference Center Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4 out of 5)

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3

Pleasant - 3 out of 5

Lawrence S, Downers Grove, IL Tue, 4 December 2012

My main gripe wth the stay is that they had a fire alarm problem at 1:30 a.m.Saturday morning. My wife and I in our PJ's had to walk downstairs in the EXIT stairway to the lobby and outside the building while the Fire Department investigated. No compensation because I did not make the stay through them (it was with a third party).

Liked: Hotel people were great for answers.
Disliked: Fire wake up.

4

Very Good - 4 out of 5

Mark, West Chester, OH Sun, 25 November 2012

Nice place. Drink prices were high at the bar, but our concert was right across the street, so location was the best! Staff was very polite and helpful.

Liked: Reasonable price, free parking and close to our destination - the Akoo Theatre.
Disliked: Half & half for coffee in the room had become a solid.

2

Disappointing - 2 out of 5

Jamyi, Wisconsin Sun, 25 November 2012

The check in process introduced us to "Manuel". It was clear he would prefer no one to bother him at his front desk/helper/greeter/reservationist post. His answers were quick, staccato and he told us "don't even bother parking in the garage - we don't use it". We needed help with our luggage and his response was "over there" - he pointed towards a hall that held luggage gurneys. There were none available so I reiterated once again that we needed help with our luggage. He audibly sighed, rolled his eyes and looked away. We hauled our bags up by hand. My partner needs to eat gluten free and we asked the hostess at the restaurant if they could accommodate a gluten free person - she said "oh, yes, I believe we have a menu, let me look". The restaurant manager (second shift) stepped up, grabbed a menu from the stand, opened it and started pointing to the items - you just order what you want, like this fish you just get it without bread. I said that my partner was also vegetarian and could we please see the gluten free menu?. He continued - "you just get this steak salad; you get the steak, vegetables, salad and no bread". Our room was adequate; the 1 trash can in the room had garbage in it. The up side - it was directly across from the Akoo Theater and we were able to just cross the street and see the show. I will not stay there again - I will try different places near the theater and hope the staff is a bit more accommodating and friendly.

Liked: Few.
Disliked: Many.

4

Very Good - 4 out of 5

Tom, Peoria Illinois Tue, 26 June 2012

We stayed for the weekend and had a decent time. It is a good hotel but not high class - the signs of aging around the wall bottoms etc. tell me at one time it was a higher rated facility and may be having less maintenace and will need remodeling in future. Room was good but bed was not suitable for those who have back pain as they are not high enough quality to help conform to your body to reduce pain. We gave it a 4 out of 5 - the pluses of closeness to the Akoo Theatre and ample parking made up for perceived shortcomings.

Liked: Decent rooms, close by to Akoo Theatre. No problems finding a place to park.
Disliked: Limited seating, especially in standard height chairs near the bar and around where coffee was sold in morning. Beverage prices high for the value received.

2.5

Fair - 2.5 out of 5

Jeffrey Fri, 15 November 2019

Otherwise a good stay....bartender makes...

Disliked: No hot water in room - no morning shower prior to departure

3

Pleasant - 3 out of 5

Hisham Thu, 14 November 2019

Liked: Staff
Disliked: Smoking area not good

5

Exceptional - 5 out of 5

Anne Thu, 14 November 2019

Great location for restaurants, shopping,...

Liked: Location is great. Murrays!
Disliked: Parking is always a headache in Rosemont. Parked at Lowes. But will definitely stay again at Crowne

3.8

Good - 3.8 out of 5

Emad Wed, 13 November 2019

Good

4.5

Wonderful - 4.5 out of 5

Geeruida Wed, 13 November 2019

Superb

Disliked: At my age(83),I would have preferred a walk in shower instead of climbing in a bathtub.

4

Very Good - 4 out of 5

Anonymous Tue, 12 November 2019

Very good

3.6

Good - 3.5 out of 5

Cecilia Mon, 11 November 2019

Good

Liked: Locations
Disliked: Had to pay for parking for staying there

3.5

Good - 3.5 out of 5

John Sun, 10 November 2019

Stayed there out of necessity

Liked: Convenient distance to airport. Staff was helpful
Disliked: No jacuzzi. Room was really hot, perhaps next to mechanical room?

4.5

Wonderful - 4.5 out of 5

Marek Sun, 10 November 2019

For weekend stay of business...

Liked: Breakfast is much better then in other hotels of this kind, you can always ask for an omlette, the service is very helpful. Location of the hotel next to the mall and airport is perfect. this is our third stay and for sure next year we're gonig to take it again.
Disliked: From our point of veiw no weak points

5

Exceptional - 5 out of 5

Dawn Sun, 10 November 2019

Exceptional

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Crowne Plaza Chicago O'Hare Hotel & Conference Center 5440 North River Road, Rosemont, IL