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Crowne Plaza Chester

eeee - 0745 127 3975
Crowne Plaza Chester, Trinity Street, Chester -0745 127 3975
Area: Old Town - Racecourse - Groves Promenade
(Map)
4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (2200 Ratings)
0.3 miles Storyhouse Chester
t5 mins walking
UBER from £3-5
BOOK ONLINE OR CALL - 0745 127 3975
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Hotel Description
In the historic city center Crowne Plaza Chester an IHG Hotel features an indoor heated pool hot tub and a gym. On-site private parking is available for an additional fee. The hotel's rooms feature a flat-screen TV with satellite channels. Each room includes a private bathroom with a hairdryer bathrobes and slippers. British cuisine can be enjoyed at the restaurant. A spa steam room and a sauna are available in the property. Chester Zoo is less than a 15-minute drive away while Chester Cathedral is just a 5-minute walk away. The nearest airport is Liverpool John Lennon Airport 27 mi from the hotel.

Check-in time: 15:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
r
Pets Allowed
Other Amenities
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` BBQ facilities
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` mini bar
` indoor pool
` telephone
` kitchenware
` blackout curtains
` 24-hour security
` Concierge services
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Hair/Beauty Salon
` Massage services
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` French
` German
` Hungarian
` Polish
` Portuguese
` Romanian
` Russian
` Slovenian
` Spanish
` Turkish
` Filipino
` Non-Smoking Rooms Available
` Slippers
` Parking Available
` Sofa
` Smoke alarms
` Fire extinguishers
` Bicycle parking
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` Food delivery
` balcony/terrace
` Body thermometer available
` Car rental available
` CCTV security in common areas
` Complimentary drinking water
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Soundproof rooms available
` Spa services
` Spa/sauna
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Desk/workspace available
` Cleaning products available
` Room service available
` Airport shuttle (charges may apply)
` Parking available (charges may apply)
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Crowne Plaza Chester Guest Reviews

Overall Average Score: 
Very Good (4.2 out of 5)

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4

Very Good - 4.0 out of 5

Theresa Sun, 6 July 2025

One night stop in Chester

Liked: Large room, great breakfast and good location.
Disliked: Noisy function area downstairs, very limited hotel parking.

5

Exceptional - 5.0 out of 5

Wayne Sat, 5 July 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Anca Sat, 5 July 2025

Superb

4.5

Wonderful - 4.5 out of 5

Belinda Sat, 5 July 2025

Last minute booking - exceeded...

Liked: Reception staff were extremely helpful

4.5

Wonderful - 4.5 out of 5

Alan Sat, 5 July 2025

Had a lovely two night...

Liked: Great location, leisure centre, friendly staff and clean rooms
Disliked: Car park a bit expensive

4.5

Wonderful - 4.5 out of 5

Lara Sat, 5 July 2025

Great stay. Fantastic facilities &...

Liked: Breakfast was great & offered plenty of options. Pool area & sauna facilities were good.
Disliked: Booked via booking.com which included breakfast in final price via Genius. However, was not discussed at hotel when checking in & had to enquire & was initially advised was booked as room only.

5

Exceptional - 5.0 out of 5

Evans Fri, 4 July 2025

Staff were amazing very friendly...

Liked: The proximity to Chester
Disliked: Nothing

5

Exceptional - 5.0 out of 5

Iola Thu, 3 July 2025

Exceptional

Liked: Central to Chester town
Disliked: A bit slow at the bar but they were training a new bar person.

3.5

Good - 3.5 out of 5

Adam Tue, 1 July 2025

Good

2

Disappointing - 2.0 out of 5

Anonymous Tue, 1 July 2025

Very poor

Liked: The location and pool
Disliked: The room was nothing like the photos, the room smelt, plug sockets not working and lift out of order, expensive for what it was

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Crowne Plaza Chester Trinity Street, Chester
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