Crowne Plaza Albany - The Desmond Hotel By IHG Guest Reviews
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Write a review
Anonymous Mon, 30 June 2025
It was ok.
Liked: The customer service representatives were really nice and very helpful.
Disliked: I think for the price there could have been a better value, because it felt like staying at a best western or a Hampton Inn, with a higher price.
Anonymous Sat, 28 June 2025
Exceptional
Tice Thu, 26 June 2025
Exceptional
Liked: Dinner is always fantastic at your hotel restaurant. Very efficient shuttle service. Can always count on promptness to airport.
Calista Tue, 24 June 2025
Exceptional
Liked: It was so nice! The courtyards were so beautiful!
Disliked: I loved everything about it!
Gudz Mon, 23 June 2025
Superb
Liked: Staff was very friendly. The indoor gardens were gorgeous. We stayed on the top floor above one of the gardens, I enjoyed stepping out on the patio in the evening and gazing down at when it was quiet and beautifully lit.
Daryllyn Sun, 22 June 2025
Poor
Liked: You had to pay for to rent a microwave but also even though there was 4 guests ( free breakfast) they only give a pass for two guests .
Disliked: You had to pay for the other two guests to eat breakfast even after it said free breakfast but also pay for a rental microwave.
Anonymous Thu, 19 June 2025
Exceptional
Tim Wed, 18 June 2025
Superb
James Thu, 12 June 2025
Avoid Booking.com. Fraudulently charged me
Liked: Property was great, but I would never use Booking.com for your safety and fraud protection.
Disliked: Booking.com does not respond to your concerns by personal communications. They use AI to communicate and you will never reach a supervisor when a fraud is detected
Lucy Sun, 1 June 2025
Very good