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Crossways

eeeee - 0800 031 8416
Crossways, Stocks Lane North Wootton, Wells -0800 031 8416
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4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (1617 Ratings)
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Hotel Description
Crossways is nestled in the heart of Somerset at the foot of the Mendip Hills 4 miles from the city of Wells. It offers an AA 5-star-rated inn and AA Rosette-awarded restaurant together with spectacular views over the surrounding countryside and Somerset hills towards the renowned Glastonbury Tor. All rooms at Crossways enjoy an private bathroom and a flat-screen TV with Freeview channels. Tea and coffee making facilities are also provided. Guests will enjoy fresh locally-sourced ingredients at the restaurant serving contemporary and classic dishes. This inn has in recent times been generously and sympathetically extended to create a building in which the past is perfectly at ease with the present. From corporate meetings to wedding parties and anniversaries a range of celebrations can be hosted on site. The nearest airport is Bristol Airport 16 mi from Crossways.

Check-in time: 14:00   Check-out time: 10:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
A
Business Center
w
Non Smoking
r
Pets Allowed
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
q
Accessible
Other Amenities
` Business Center
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Bar
` BBQ facilities
` Packed lunches
` Bowling
` Heating
` Fax/photocopying
` Snack bar
` Shared lounge/TV area
` On-site parking
` Accessible parking
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Sun Deck
` Daily Housekeeping
` Non-Smoking Rooms Available
` Wine/champagne
` Fruits
` Outdoor furniture
` Sun loungers or beach chairs
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Access to health care professionals
` Free face masks
` Contactless check-in/out
` Electronic room key
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Kid-friendly dinning
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Pets allowed (charges may apply)
` Takeout dining services available

Crossways Guest Reviews

Overall Average Score: 
Very Good (4.2 out of 5)

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4.5

Wonderful - 4.5 out of 5

Peter Sun, 11 May 2025

Fantastic!!

Liked: Excellent hotel.Ambience superb Brilliant staff.Very professional yet relaxed in attitude! Avalon Suite excellent.
Disliked: Could do with small fridge in Avalon Suite.

5

Exceptional - 5.0 out of 5

Albert Sat, 10 May 2025

Will revisit at sometime in...

Liked: Room and general layout of the building was spacious and comfortable
Disliked: Car parking area would benefit from being fully completed i.;e surface improvements

5

Exceptional - 5.0 out of 5

Tracey Fri, 9 May 2025

Excellent stay

Liked: View of the Tor from our bedroom window, staff are lovely.
Disliked: Nothing, all good

4.5

Wonderful - 4.5 out of 5

Richard Tue, 6 May 2025

Pleasant Hotel with good views...

Liked: Bottle of water in the room, please, please can other hotels do thisExcellent Breakfast, cooked to order, takes a little time, but worth it so much better than buffet. Good choice, had the full English one day, and the other smoked salmon and scrambled eggs.Friendly, helpful staff.Plenty of parking
Disliked: Please can the hotel have on of those folding stools to put my case on

4.5

Wonderful - 4.5 out of 5

Phil Tue, 6 May 2025

Superb

4

Very Good - 4.0 out of 5

Nikki Tue, 6 May 2025

Very good

2

Disappointing - 2.0 out of 5

Rachel Mon, 5 May 2025

Hit and miss....

Liked: 2/3 of the staff we engaged with were friendly, the room was a good size and sort of clean. The fruit and continental selection at breakfast was nice.
Disliked: Upon arrival we were meeting friends a party of 8. The food was ok, sadly the roasts were very disappointing with parts of the dinner inedible. The burger buns were stale and missing cheese which was acknowledged. We then checked in to the room and the cleanliness wasn't great, it was very dusty and the bathroom was unclean, so were some of the towels. We were then abit hungry as we didn't eat our food earlier so we ordered a cheese board, we thought nothing could go wrong with that. We asked for some peppers to be added which were a few slithers and rotten - we were charged £3 extra for inedible 4 slithers of peppers. To top it off the £12 cheese board which came with 4 crackers 4 grapes and the tiniest pieces of cheese was the biggest rip off. It cost £15 in total and it was horrendous 1 cheddar, 1 water biscuit, 1 hovis biscuit and 1 cream cracker. After not a great night sleep we went for breakfast, with little hope. The continental selection was ok, the fruit was ok mostly canned not much fresh fruit. We all ordered the full English, the bacon was poorly cooked and very fatty. The sausage was over cooked and could barely be cut in to. We ended up leaving it. It was just a very disappointing experience. We left feeling tired and hungry and hundreds of pounds down.

2.5

Fair - 2.5 out of 5

Sharon Mon, 5 May 2025

Friendly staff but not a...

Disliked: Fresh fruit at breakfast would have been nice. My room had not been vacuumed. There were lots of bits on the carpet including stars from a party

4

Very Good - 4.0 out of 5

Mark Sun, 4 May 2025

Very good

3.5

Good - 3.5 out of 5

Simon Sun, 4 May 2025

Good

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Crossways Stocks Lane North Wootton, Wells