Crossings by GrandStay Waseca

Loved that they put extra...

Liked: Tina was amazing in attending us

Horrible.

Disliked: After I booked, I called the hotel to add a night prior to my stay. When I checked in I specifically asked if it were for two nights and was told yes. A little after checkout time the second day, I received a call to return to check out. Even after showing them my Booking.com reservation confirmation, I was told they didn’t have it and they didn’t have any rooms available. At least they allowed us to get ready for the family wedding we were in town to attend. I was very disappointed in how I was treated. I just hope I will get a refund for my room.

Stay was very good overall....

Liked: Breakfast was very similar to what other hotels offer. I did not like the coffee, but maybe it's just me.
Disliked: Maybe offer some donuts.

Exceptional

Exceptional

Close to relatives

Liked: Convience
Disliked: Location

Clean comfortable and amazing Hotel

Liked: I thought the evening staff was amazing very respectful and pleasant morning staff not so much lady always seems crabby doesn't have good customer service skills but the people who run the hotel are very respectful and amazing. The room was very clean and very comfortable.the continental breakfast is to die for everything but the morning staff was perfect I'd suggest staying at this hotel to anybody trust me you won't regret it
Disliked: The morning desk clerk she's never friendly doesn't visit or make conversation with customers and that's something you need in any work environment granted it's not Walmart but you should have a smile on your face all the time when it comes to your customers

Very good

Relaxing get away

Liked: Great facility in a nice central convenient location
Disliked: Didn’t dislike anything