Name: Cross Keys Hotel Kelso
Address: The Cross Keys Hotel 36-37 The Square, Kelso
Telephone: 0745 127 3975

Cross Keys Hotel Kelso Guest Reviews

Overall Average Score:

Good (3.8 out of 5)

Write a review

Superb

Liked: I requested a bath and got one Clean spacious room Friendly helpful staff
Disliked: Had to give my key to reception everytime we left.

An enjoyable stay

Liked: The room was a single room and it was quite large, some single rooms can be very small. It had everything that I needed and was comfortable. The bathroom was also a good size and the shower was excellent. I thoroughly enjoyed the breakfasts with a good selection of products.
Disliked: Nothing

Liked: Location
Disliked: Breakfast and all the floor in our room was uneven.

Very good

Acceptable but wouldn’t return

Liked: Great location most of the staff were pleasant
Disliked: Standard of rooms were poor very dated .Bed very uncomfortable & linen very poor standard.

Very good

Good

Nice hotel in a great...

Liked: The room was large and very comfortable. Breakfast was excellent. Dinner in the restaurant was very good.
Disliked: The bathroom needed a face lift, the taps leaked.

Superb

Great place to visit and...

Liked: Great location, lovely staff, right from reception onwards. Excellent advice about using the 2 public car parks to the rear of the property. Always free spaces and no restrictions.
Disliked: Nothing really. It was comfortable and the public areas were very presentable Our room was a (relatively) cheaper one and could have done with a revamp. Not bad though.