Name: Hotel Cromwell Stevenage
Address: High Street Old Town, Stevenage
Telephone: 0745 127 3975
Rating: 4

Very good

Outstanding.

Liked: Beautiful old building, spotlessly clean and in a lovely location in old Stevenage. The staff couldn’t have been more helpful and we will definitely return.

Lovely Hotel.

Liked: The rooms are clean, spacious, and equipped with everything you need. Staff were friendly and helpful.
Disliked: There was nothing we didn't like.

Lovely room, comfy bed and...

Liked: Beautiful room in a lovely building. Bed was very comfy and bathroom was very smart. Nice dinner and breakfast and the staff were very helpful. Parking wasn't a problem either. Will definitely revisit if in the area again.
Disliked: Air conditioning would have been nice, but considering the heatwave the room was surprisingly not too warm.

Very good

Need to make a lot...

Liked: It’s a very old property and the interior is very nicely done. We had a very nice meal in the Rump & Wade restaurant on the Saturday afternoon which was very nice and so were the staff .
Disliked: A lot of the staff need to be retrained. Especially the breakfast staff. One lady which was very rude and unhelpful to say the least . The breakfast was an absolute shambles and very poor quality there was no beans ,mushrooms, black pudding left and when asked if they could be replaced the girl said yes and then just walked off and no food came out by which time the little food I had managed to get was cold . !! Not worth the price we paid for a nights stay and Breakfast. Then when we checked out we were not even asked if we had enjoyed our stay or if everything was ok . Can safely say we won’t be returning to this hotel. There was also an Ibiza party going on all afternoon which was not made aware to us at any stage of our booking. It was directly below our room window very very loud no thought to anyone else staying in the hotel at all . The only good thing it did finish at 7pm so we did sleep ok .