Crewe & Harpur Derby by Marston's Inns

Incredible! It is a must for anyone looking for an overnight stay or a week's holiday. So comfortable, warm and welcoming.

Liked: The welcome from lots of friendly faces and the incredible clean rooms. The whole hotel is beautiful and the food was amazing. Thank you Ann for being such a welcoming face.
Disliked: The only low point is that I did not get to stay there longer, but I have booked in for 2 more nights next week on my way home from a holiday in Yorkshire.

Exceptional

Great Stay lovely staff and...

Liked: Breakfast was great lots of choice and cooked to order, Room was clean and a good size, we had dinner twice and the food was excellent, bar staff were great and a great pint of Pedigree
Disliked: More salad choice would be good.

Far too hot. Ruined stay.

Liked: Very friendly staff. Attractive building with pretty room and good sized TV.
Disliked: HOT, HOT, HOT. Felt like we were being boiled alive. Only got 3 hours sleep. There was a fan provided but it was so weak it made no difference. I understand air conditioning not possible but investment in a powerful fan required urgently. One of bedside lights doesn't work. Bathroom grouting revolting.

Will definitely be back

Liked: Rooms lovelyStaff friendly and knowledgeable
Disliked: Only issue we felt needed addressing was the temperature in the room, its was unbearably hot. A fan was supplied but it wasnt sufficient to cool it down

Superb

OK for a one night...

Liked: Room was nice, decorated nicely and provided everything essential for a short stay.
Disliked: Temperature outside was a nice and comfortable 24°c, however the room was uncomfortably hot, it felt like 28° or more. An oscillating fan was provided, which helped a little, but it was still hot in the room. Overall the stay was OK.

Good

Superb

A comfortable room and attentive...

Liked: The food in the restaurant was lovely and the staff were all very friendly. Service for our food and drinks were very quick, plates well presented and good value for money. The room decor was nice and comfortable. Would have preferred a bath if there was an option but the shower and bathroom were of good size and lighting. We were allowed to check in an hour early as our room was ready so this was a bonus!
Disliked: The room was very hot, although a fan was provided it didn't really take the edge off. The window wouldn't hold open, so we had to wedge a pillow in to hold it up. The bar area and garden were quite messy, in that there were dirty glasses all along one length of the bar and scattered dirty plates/glasses throughout the garden that were gathering ants. The room had some cobwebs on the ceiling and behind all the menus on the desk.It might be nice to have an option for a key box for early check out, as we didn't realise we were locked into the residential area until 7am.