Crewe Hall - QHotels Guest Reviews
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Ian Tue, 22 July 2025
Exceptional
Stephen Mon, 21 July 2025
Very good
Kiehlmann Mon, 21 July 2025
First class as advertised.
Liked: Everything worked well, loved it.
Disliked: nothing
Charnock Sat, 19 July 2025
Exceptional
Laura Sat, 19 July 2025
A beautiful, characterful location.
Liked: A lovely stay. The room was very spacious and had everything we needed. The bed was comfortable and the bathroom amenities were good. The staff were welcoming and friendly. The characterful reception area and grounds are beautiful. The chapel is very interesting, as were the staircases/decor in the reception area.
Disliked: The shower wasn’t very powerful. There were limited parking spaces available close to the accommodation where we stayed. The pillows were lumpy and very uncomfortable in my opinion but appreciate that’s a personal preference.
Julia Fri, 18 July 2025
Great staff, stay in the...
Liked: The staff was great -- friendly, helpful, thoughtful. There just weren't enough of them and they were all always pushed. The rooms in the new part of the hotel were spacious, air conditioned, stylish, and very comfortable.
Disliked: The fancy rooms in the old part of the hotel were dated; the windows didn't open; it was swelteringly hot; many of the rooms had lots of stairs to get to them. Better to go for the new rooms and not be tempted by a four poster. Also, the pool was nice but basic, the bar didn't serve food after 5pm -- it was all a little sparse for a hotel billing itself as a spa retreat kind of place. Again, much could be solved by just hiring twice as many people and then putting in place all the niceties a fancy hotel would have.
Helen Fri, 18 July 2025
Enjoyed our stay
Liked: Was a very nice hotel everything was acceptable
Disliked: The distance to the accessible room was quite far . So far I had to use my disabled scooter . Also to check in was extremely difficult being disabled climbing the stairs into the reception also badly sign posted
Karen Fri, 18 July 2025
I wouldn’t go back.
Liked: The room was clean and bright.
Disliked: There was no decent outdoor seating area near the swimming pool. We were crammed on to a tiny patch of grass overlooking a gravel road. The service in the restaurant was terrible because no one seemed to be in charge; it took 45 mins for us to receive some of our drinks and in the morning, lots of the breakfast items had run out and no one was refilling - despite lots of available staff. Food in the lounge was overpriced, small portions and mediocre.
John Thu, 17 July 2025
Won’t stay again having issues...
Liked: Looks nice but needs tlc breakfast was good
Disliked: No maintenance had to move rooms because tiles were loose and with tripped over them and cut her leg. The food was awful had to send some back being burnt.
Anonymous Thu, 17 July 2025
Nice hotel but with the...
Liked: Breakfast was good, rooms are generously spaced
Disliked: Nothing in particular