Cresthill Suites Syracuse

Great except for the mishap...

Liked: Clean. Location near airport.
Disliked: Toilet overflowed

Unexceptional

Liked: Spacious rooms and nice to have kitchen. Comfortable beds. Good location.good breakfast.
Disliked: Hallways had dim light and were not vacuumed. Room was ok but not super clean and had odor of stale smoke. Pool nor too clean but maybe due to lots of use. Photos appear to be from when it was a newer building. Definitely more run down now.

Quietly disappointed

Liked: It has lots of potential. The staff we encountered at the desk were nice. The dishwasher, fridge, and stove would be a bonus if we were there longer and needed to do dishes.
Disliked: The smell through the whole hotel and in the room was awful. Mildew and wet dog smell combined. Our key cards didn't work. We had to go back to get them reprogrammed, and then 1 still didn't work. The room had stains on everything couch, bed, and curtains. The cookware that was available was broken and / or in unusuable condition. The ac/heating unit looked like someone took a knife to all of the buttons. The beds were very uncomfortable and on wheels. Every time one of us would get out of or into the bed, the whole thing moved. The bathroom door stuck, so if you closed it and tried to open it again, you woke everyone up in the room.

Good

Great on the outside but...

Liked: Good location not far away from everything.
Disliked: Very outdated and rundown rooms everything was old and the room was dirty and not cleaned well. Fridge was gross microwave was dirty and the counters were sticky.The floor had not been swept.

Passable

Exceptional

Liked: Everyone was very nice. The breakfast was good.

Exceptional

Superb