Comfortable

Liked: Location
Disliked: Nothing

Not happy at all

Liked: We didn’t even get to stay at the property due to the fact that I booked the room and when I got to the property, they told me that they had no rooms available so we had nowhere to stay so not happy with the hotel at all
Disliked: Due to the fact that we didn’t even get to stay there I don’t like anything about it. They turned us away, saying they had no rooms.

Exceptional

It was okay.

Liked: Convenient
Disliked: Way too high priced.

Loved Creekside but I will...

Liked: Everything was great as I said, however i have included comments below to explain my response.
Disliked: Again, everything including staff (Kayla) was wonderful and everything we and our guests who stayed there expected, thank you. It was the check-in process that was somewhat difficult, awkward, and embarrassing for our guests staying there and for us as the ones who made the booking and paying for it, In essence when I made these reservations it said I could pay at check-in, I gave credit card info and got emails stating all was in order and looking forward to stay. When our guests arrived and checked in, they couldn't as the hotel needed a credit card authorization form filled out my me. They emailed pdf requested it be filled out by myself and emailed back to them. The pdf they sent I could not fill out online. I had to find an app to even open it and print it. After filling it out I could either scan in to the computer, attach it as a pdf and email back or I could take a picture of it and send then a text. I was very upset, embarrassed, and felt bad for our guests who had to just set there and wait. After some time it was taken care of and our guests checked in. I have never encountered this anywhere before even there. As we have booked our guests there several times. When I booked this I filled out not just credit info and phone # which they already had, but also address including town etc. Why? When I booked this I gave my credit card info as I have in so many places and as such I authorized this charge.

Exceptional

Very good

Superb

Liked: Good selection of breakfast foods, especially fresh fruit. Very quiet room even though it faced the highway. Shuttle bus to the casino across the highway was great.

Superb