Good

Very good

Liked: Good room, friendly staff, great restaurant, lovely setting.
Disliked: Room was a little warm with no easy way to cool... but the room itself was excellent.

Great location - but otherwise...

Liked: This is a fabulous property, has loads of character and great location for exploring the area. The bed & room comfortable & lovely high ceilings adding to the grandeur. The restaurant area was impressive with a great breakfast.
Disliked: Would I stay here again?no. All the niggles were in themselves minor & have to accept hotels are trying to get back to some sort of normal, But this is not a cheap hotel & it detracted from our ?special? mini break. Had to wait a while at reception when we arrived as no staff, room was not clean as clearly had been used by other guests to get changed for the wedding. Contacted reception & quickly resolved. Other issues raised with Hotel Manager who had genuine concern & I?m happy with the way this was handled. It?s a nice hotel but for us overpriced

Very good - would certainly...

Liked: Great staff; very good room; very good breakfast; very quiet & peaceful.
Disliked: Priced on the higher side of competitive

Good

Liked: Lovely grounds. Nice property. Restaurant menu was a little limited but plenty of restaurants in Yarm. Ate in bar one night. Food was nice and good breakfast too.
Disliked: Our room had disabled bathroom. Shower area was fine but meant the bathroom sink was low down so when stood up made harder to use.

Pleasant

Beautiful setting and great food...

Liked: Breakfast and all food excellent.Efficient and friendly staff and good service generally.Beautiful grounds and setting.Comfortable mattress.Relatively quiet on most days.
Disliked: Room small and dark.Carpet grubby.Lounge not available for relaxing during day and bar area dark with furniture which needs upgrading.Servicing of room haphazard.On 2 days,had not beencleaned by 3-30pm.Dinner menu same for 5 days so little choice which was frustrating.Sense that hotel understaffed and present staff very busy at times with more guests than they could handle.School party of 80+ on one evening very noisy and rowdy.

Superb

Enjoyed our stay immensely, will...

Liked: Staff were polite and welcoming throughout our stay. Elim took our bags up to the room after first showing us where we eat, drink etc. We were there to celebrate our wedding anniversary and we were very pleasantly surprised by a small confectionery gift on the day, with a card as well: great touch. The room was large and airy and spotless; I dislike grotty bathrooms but had no complaint here. Everything as it should be: well done the team!
Disliked: The food was good and wholesome but probably a tad conventional. Now this could be due to all the C19 difficulty and it didn't detract from a great stay,