Craiglynne Hotel

Very good

Pleasant

Bummer. Would choose another location

Liked: The historic building was beautiful. I booked this property knowing the review score but wanted to give the benefit of the doubt.
Disliked: Upon arrival, there was no one at the front desk. I waited several minutes and still no one arrived even after I called. There was no bell to ring. Finally, the rest of my party came in and we waited some more. I finally called the phone number for the property and someone came to the lobby and desk, but did not apologize or acknowledge the wait. We decided to pay the £15 each for breakfast. Turns out, there were 3 coaches/ buses arriving and we had to have an assigned breakfast time. We couldn’t come when it was convenient for us. Our rooms were given, and once we got to the rooms, we realized they were not the same what was booked, so when I inquired, was told the pictures were for an example and not every room is Room XXX. This was disappointing but we decided to just go with what we were given. Our room had cracks in the ceiling and peeling paint, stains and dings in the wall. It was just very tired and dated feeling. Breakfast was mediocre and in our opinions, not worth the cost. All in all, I would not book this hotel again, sadly, and I really wanted to give a good score to boost their rating. I felt that as individuals were not given the same hospitality as the big tour bus. However, we had dinner at another hotel in town that was so friendly and accommodating. If I get to return to this lovely region, I’ll book at the neighboring property instead.

Very good

Liked: Great last minute very reasonable stayComfy bed & beddingWarm and cosyClean
Disliked: Shower could do with an upgrade but functional

Fantastic

Liked: Breakfast was good because it was buffet
Disliked: The tv wasent working

Not as remembered

Liked: Breakfast was adequateStaff very helpful and politeLocation
Disliked: Small double was more a single room sizeWindow view solid wall and drain pipes Bar not available until tea time

Very good

Liked: Set in it's own grounds away from the main road.Foyer and Dinningroon areas well decorated and clean
Disliked: Not being allocated a ground floor room as requested when our booking was made.Allocated room had stairs from the hallway going up then down to get to our room

Value for money

Liked: Edge of town, on-site parking, spacious comfortable bedroom. Good choice at breakfast and able to have dinner on site. Friendly staff.
Disliked: Some areas slightly jaded

Good

Liked: Beautiful building in a really nice setting, with the park being a short walk across the road. Our room was spacious and clean, and the beds were comfortable. The reception room was beautiful, and from what I could see the dining room was too. Most of the staff were very friendly and helpful.
Disliked: It's an old building, so unfortunately the sash windows didn't keep out much noise from the traffic as our room was at the front of the hotel, or keep much heat in. No lock on our bathroom door, no blankets on the beds or in the wardrobe. We were given a very straight to the point check in with no info about dinner, breakfast or anything other than our room number really. I did ask about breakfast in the morning and was told that was because we picked room only when booking, even though paying for the breakfast was still an option.