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Courtyard by Marriott Winston-Salem Hanes Mall

eee - (888) 420-1676
Courtyard by Marriott Winston-Salem Hanes Mall, 1600 Westbrook Plaza Drive, Winston Salem, NC -(888) 420-1676
Area: Winston Salem West
(Map)
3.9
HOTEL RATING: 
GOOD
3.9 out of 5 (496 Ratings)
8.9 miles The Ramkat
v13 mins driving
BOOK ONLINE OR CALL - (888) 420-1676
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Hotel Description
Courtyard Winston-Salem Hanes Mall has a seasonal outdoor swimming pool, fitness center, a terrace and restaurant in Winston-Salem. This 3-star hotel offers a 24-hour front desk. Guests can use a bar. M C Benton Jr Convention Center is 5.3 miles from the hotel, while LJVM Coliseum is 6 miles from the property. Piedmont Triad Airport is 24 miles away.

Check-in time: 15:00   Check-out time: 12:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
q
Accessible
x
Free Breakfast
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Parking
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Wheelchair accessible
` On-site parking
` outdoor pool
` Poolside bar
` alarm clock
` kitchenware
` Accessible parking
` Concierge services
` Free Wi-Fi
` Hair/Beauty Salon
` Restaurant(s)
` Daily Housekeeping
` English
` Convenience Store
` Non-Smoking Rooms Available
` gift/souvenir shop
` Shops on site
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out
` Food delivery
` Electronic room key
` Room windows that open
` Main entrance
` Audible alarm
` balcony/terrace
` Accessibility meeting spaces available
` Accessible entrance to swimming pool
` Accessible registration desk available
` Accessible rooms through interior corridor available
` Accessible rooms with 32-inch wide door opening available
` Accessible route to business center
` Accessible route to guest rooms
` Accessible route to the registration desk available
` Accessible vanities available
` Car rental available
` Closed-caption TV
` Daily disinfection
` Deadbolt on doors available
` Facilities for disabled guests available
` Fitness center
` Flashing door knocker available
` Hearing accessible room and/or kit available
` Laundry services
` Lever handles on door available
` Lowered electrical outlets available
` Lowered view port in doors available
` Luggage storage & lockers
` Mobility accessibility available
` Non-slip grab bar available
` Non-smoking property
` On-site accessible restaurants/lounges
` Safety chain and/or latch on doors available
` Secondary lock on windows available
` Self-closing doors available
` Self-operating lift to hotel swimming pools
` Accessible route to fitness center
` Spa services
` Tour services
` TTY/TDD compatibility available
` View port in door available
` Visual alarms
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Accessible toilet
` Cleaning products available
` Accessible bathtub available
` Accessible shower available
` Valet parking (charges may apply)
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Courtyard by Marriott Winston-Salem Hanes Mall Guest Reviews

Overall Average Score: 
Good (3.9 out of 5)

Write a review

4.5

Wonderful - 4.5 out of 5

Jarvis Thu, 22 May 2025

Superb

Liked: How clean it was
Disliked: The pool being open

2.5

Fair - 2.5 out of 5

Phyllis Sun, 18 May 2025

If more options had been...

Liked: Location was convenient.
Disliked: The AC WAS NOT WORKING. Room was warm and humid had a musty smell. Repair came and changed out unit.Keys would haphazardly not work.

4.5

Wonderful - 4.5 out of 5

Thomas Tue, 13 May 2025

Superb

Liked: The staff was friendly and helpful.
Disliked: N/A

3.5

Good - 3.5 out of 5

Kenya Sun, 11 May 2025

Definitely convenient and clean.

Liked: Breakfast was good. Wide variety of hot and cold items.
Disliked: Communication with staff. First, I had to change the name on the booking because my partner and I were arriving separately. She didn’t understand that I wanted to check in and just let him pick up his key from the front desk as I needed to run a few errands. Also, I was very clear on wanting a back of property facing room. The woman who checked me in assumed I couldn’t have wanted that (for some reason) and put me in a front-facing one. I had to come back down and change it. Also, I gave my Bonvoy number and didn’t get points.

4.5

Wonderful - 4.5 out of 5

Jeris Mon, 5 May 2025

Superb

4.5

Wonderful - 4.5 out of 5

Christopher Mon, 28 April 2025

Superb

4.5

Wonderful - 4.5 out of 5

Wayne Wed, 23 April 2025

Superb

Liked: The staff was very helpful and kind.

4.5

Wonderful - 4.5 out of 5

Ronnie Tue, 22 April 2025

Superb

Liked: location , hotel was clean , staff was nice and professional
Disliked: Wifi was very weak that I could not log on my system for work.

4

Very Good - 4.0 out of 5

Mark Sun, 20 April 2025

Very good

Liked: Location to mall area.
Disliked: Worn out Courtyard needs work.

0.5

Poor - 0.5 out of 5

Sims Sun, 20 April 2025

Bad

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Courtyard by Marriott Winston-Salem Hanes Mall 1600 Westbrook Plaza Drive, Winston Salem, NC
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