Courtyard Virginia Beach Oceanfront/South

Wonderful friendly staff in an...

Liked: Clean and updated
Disliked: Only issue was the door to the fridge would not close, this was due to the freezer needing to be defrosted, I did not report this.

Wonderful. This is our spot...

Liked: We loved EVERYTHING!! Clean. Location. Staff was super nice and helpful. Steps from the beach. Quiet. The room was super clean and nice!
Disliked: That we couldnt stay longer. No complimentary breakfast. Had to pay for parking.

Exceptional

Good

It was OK, but definitely...

Liked: Staff was very friendly. It’s a facility was clean. Excellent location.!
Disliked: We were there for one week and not one day did the housekeeper come to our room. If we needed toilet paper, we had to go to the front desk and ask if we need towels we had to lay them in the hallway and the housekeeper or somebody would drop off new ones. We had to take our trash down the hall to the trashcan . They were supposed to come every other day to refresh the room. The maid service was not in our room one time from Saturday when we checked in till we left the following Saturday.! Parking was atrocious. We had five people in a two room suite so we had two cars they told us the second car could not stay on hotel property or even in their overflow parking garage across the street. We had to park two streets down in a public parking garage. We did that one night the following morning we went to the desk and told them we had elderly people we could not walk two blocks just to get the car. They did give us another parking pass, but the parking garage charged a $67 for one day. We paid $18 a day per car to park in a facility that we paid almost $4000 to stay in for the week. That is absolutely ridiculous.

Not for families

Liked: The pool was tooo small and it was very slimy at the bottom of the pool. My children never went in the poor
Disliked: I had to call to get toilet paper

It was pretty good

Liked: It was close to a lot of shops and restaurants
Disliked: My sister came with me and she drove her own car and she had to park in a parking garage far away from the hotel. When there was plenty of empty spots in the extra parking area across the street also u need to get a hot tub

Beside. Breakfast disaster. Hotel staff....

Liked: Sabrina a member of the staff was wonderful she took care of all of our problems. The highlight of the whole hotel from my experience.
Disliked: Paid in advance for buffet breakfast that was not open at the time that was supposed to be. Then was not fully stocked until about an hour after it was supposed to be opened. Price was too expensive for what was served. Very inadequate breakfast bar service when asked about a particular item you would get “oh it’s coming “ and about 10 minutes later you might get it. Very disappointed in breakfast buffet Only tied to eat there twice even though I paid in advance for 4 days of breakfast for 4 people. Very dissatisfied

Superb