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Courtyard by Marriott St. Louis Downtown West eee
Courtyard by Marriott St. Louis Downtown West, 2340 Market Street At Jefferson, Saint Louis, MO | Area: Downtown St. Louis
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4.11
HOTEL RATING: 
VERY GOOD
4.11 out of 5 (139 Ratings)
0.8 miles from Saint Louis centre
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Hotel Description
Contemporary design free Wi-Fi an indoor pool with a hot tub and a location steps from St. Louis University and downtown make the non-smoking Courtyard by Marriott St. Louis Downtown West a perfect launch pad for your area activities. Sleek design with warm accents defines the style at this 134-room hotel that's all about comfort and functionality. Stretch out on a signature bed with custom comforters and a sea of pillows. Each room here also has a sitting area a work desk with an ergonomic chair a coffeemaker a hairdryer and an iron/ironing board. Work out in the gym and the indoor pool then relax in the hot tub. The on-site cafe serves healthy breakfasts and dinner. Keep track of your flight on the GoBoard and print your boarding pass in the lobby before you head for the airport. Parking is free. Less than 17 miles from Lambert-St. Louis International Airport this hotel is located just off I-64 and less than a mile from the St. Louis University campus and the University Medical Center. It is within walking distance of many downtown businesses and restaurants and is three miles from the Gateway Arch on the riverfront. Take in a game at Scottrade Center less than a mile east or Busch Stadium two miles east. Union Station Metrolink is a four-block walk away.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
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2 guests
Amenities View More
u
Swimming Pool
E
Fitness Center
w
Non Smoking
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Indoor Swimming Pool
` Parking
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Dry cleaning
` Non-smoking throughout
` Heating
` Fax/photocopying
` On-site parking
` Breakfast options

Courtyard by Marriott St. Louis Downtown West Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4.11 out of 5)

Write a review

5

Exceptional - 5 out of 5

Cathy, Salina Sun, 3 February 2019

Everyone was very courteous and helpful. I would definitely stay there again.

Liked: Clean, comfortable room. Staff was very courteous and helpful. Very affordable.
Disliked: I wish the double room had queen size beds rather than double beds.

4

Very Good - 4 out of 5

Angelia, Butler Mon, 27 August 2018

Our stay was good.

Liked: The checking in was good. The attitude of everyone was good.
Disliked: The bed was too soft.

5

Exceptional - 5 out of 5

Cynthia H, Brighton Tue, 4 December 2012

Liked: Loved everything.

5

Exceptional - 5 out of 5

Mary Sat, 27 June 2020

Exceptional

2

Disappointing - 2 out of 5

Anonymous Wed, 24 June 2020

Disappointing

Liked: The locations was perfect!
Disliked: I have stayed at many Marriott hotels. I book my staff with them regularly. This was by far a brand killer for the chain. Poor night customer service, very rude. Ice machine was broken on our floor, an old handwritten note informing us to go to another floor for ice, the a/c wasn?t working properly, the pool was closed. Every time you asked about anything it was per staff?covid related? if that was the case why weren?t we told that when they relayed all the covid related information when we checked in. It seemed to be first course of action to blame covid for the repairs that were needed. I don?t mind having a bagged breakfast, we were informed of that and I understand. But I?ll repair of facilities is disregard for the customer experience and has nothing to do with covid. When I checked into my room it was 94 on my temperature app. After running for 5 hours it came to 84 degrees. The clerk said turn it off and turn it back on, this happens all the time: it should fix it by 1100 we were at a comfortable temperature.

4.5

Wonderful - 4.5 out of 5

Shanene Thu, 11 June 2020

Superb

5

Exceptional - 5 out of 5

Kendall Wed, 10 June 2020

I wish could have stayed...

Liked: The staff was wonderful and extremely helpful with all of our questions and the room was perfect!!

2

Disappointing - 2 out of 5

Shell Mon, 13 April 2020

Deep Freezer

Disliked: The first room I had was NOT cleaned properly, there was hair on the bed and bathroom sink. My Room was changed, clean but the heat didn?t work. I was told by Brent that the temperature have to be below 75 degrees and I put it on 70 - 74 and it was pure air blowing out. I ended up just shutting it off, which was the WORST because it made the room feel like a deep freezer. I ended up throwing a sheet over it to block the air out. I?ve always booked at this location and NEVER had any complaints or issues but this here I just CAN?T let it go, bad rating for this visit.

5

Exceptional - 5 out of 5

Bria Mon, 6 April 2020

Exceptional

4

Very Good - 4 out of 5

Christy Sat, 14 March 2020

Very good

4

Very Good - 4 out of 5

Lucille Thu, 5 March 2020

My seven-year-old and I had...

Liked: My daughter and I had a comfortable stay. The pool was clean the temperature was excellent. The staff was very friendly.
Disliked: There was no bathroom in the pool area and no microwave in the room.

5

Exceptional - 5 out of 5

Dalton Sun, 1 March 2020

Exceptional

5

Exceptional - 5 out of 5

Latoyia Sun, 1 March 2020

Exceptional

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Courtyard by Marriott St. Louis Downtown West 2340 Market Street At Jefferson, Saint Louis, MO