Courtyard By Marriott Seattle Bellevue/Downtown Guest Reviews
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|0.3 miles from Bellevue centre|
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Naomi, Bellingham, visiting Parlor Live Bellevue Mon, 19 March 2018
This was my second time staying at this location. I had a great first experience, that's why I came back. My first room was for my kids and the TV didn't work at first. They did send someone up to fix it... And the couch bed didn't have any bedding ready for it. Then my second room had trash left in it so it made us question if it even had been cleaned in the first place. We did call down and reported it and they sent someone up to clean it. We were leaving for the night so we just trusted that it would all be taking care of and our stuff would be safe. But once we got back to our room we noticed that the used garbage wasn't really picked up but neatly placed on our night stand. Like, really!? I also noticed that someone went through my bag. I had a vitamin bottle in my shower bag and someone took it out and placed it on the counter next to the sink. So weird I know. But this really did happen. I talked to the manager at the front desk the next morning and he gave me $20 off my room and took off parking for one of our two cars. She wasn't willing to do more. I definitely will not be back and that's a bummer because I really liked that place and it's location was perfect.
Liked: I got two rooms and I was glad that they helped us make sure we were next to each other.
Louann S, Union Gap, visiting Meydenbauer Center Fri, 14 November 2014
Liked: Friendly, funny, front desk people. Roomservice was great, food was great!
Disliked: If you are an early riser or leaving early, there is absolutely no coffee anywhere. Starbucks doesn't open until 7:00 am and neither does the restaurant. The front desk directed me somewhere four blocks away, in the rain. This was 6:30 am.
Shakeel Sun, 14 July 2019
Disliked: Hotel charged me twice the amount 1490 usd two times from my card. I shown this to staff and they said it will be back once you checkout. I am still suffering with them. Called them , sent emails, still nothing.I really didnt like this at all.
Jody Fri, 12 July 2019
It was good
Liked: The hotel was nice, clean and everything needed to have a good night sleep
Disliked: Extra money for breakfast and confusion on the parking
Heriberto Thu, 11 July 2019
Michal Wed, 10 July 2019
Nice hotel and great location
Liked: Swanky lobby and nice in-room bathroom.
Disliked: Parking garage walk from car to lobby
Yan Mon, 8 July 2019
Very rude staff and sneaky...
Liked: The facility is clean
Disliked: I stayed fro 3 nights and I found $1.8 visa charge per night on my receipt. The male staff at front desk on July 5th morning answered very arrogantly, did you pay with your credit card? Have you stayed with courtyard before? this is how we charge. Very rude! It's a small amount of money but I felt courtyard is very sneaky and they did not mentioned anything regarding credit card fee when I put down credit card during check in. In the end it seems to be my fault to ask because I haven't stayed with them before... They also had room key system down on the first 2 days I stayed, my room is on the top floor and furthest point from lobby, I have to go upstairs/downstairs multiple times to try out room keys while I tried to rush out in the morning. Very disappointed with Marriott courtyard!
Alyssa Sun, 7 July 2019
Liked: Super comfy beds and the location downtown was great
Disliked: The pool is small
Richard Sat, 6 July 2019
Love Seattle !!
Liked: Really friendly front desk. nice rooms and clean. Bit out of town but we made the honest mistake - we took the cheaper option of staying further out of seattle to save on costs. Easy jump on the bus once we worked where to go - thank you !!
John Fri, 5 July 2019
Scott Tue, 2 July 2019
Anonymous Tue, 2 July 2019