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AustraliaCourtyard by Marriott Peoria Downtown Guest Reviews
Overall Average Score:
Very Good (4.5 out of 5)
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| 0.3 miles from Peoria centre |
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Verified Hotel Guest Thu, 11 April 2024
Liked: The hotel was modern, and the staff was pleasant and friendly and very informative. Bring your own laundry detergent, though
Disliked: $20 for a one use tide packet was a bit much. Convenience I suppose.
Phil Tue, 9 April 2024
Very good
Phil Tue, 9 April 2024
Very good
Jessica Sun, 31 March 2024
It was fabulous!
Liked: It was clean, set up very well, and so close to the civic center where we were going.
Disliked: Nothing
Amanda Sun, 31 March 2024
Exceptional
Liked: We stayed there to go to a concert at the Civic Center. It was just a 3 min walk thru the Skyview and we were in the venue. It was beyond our expectations.
Jessica Sun, 31 March 2024
It was fabulous!
Liked: It was clean, set up very well, and so close to the civic center where we were going.
Disliked: Nothing
Amanda Sun, 31 March 2024
Exceptional
Liked: We stayed there to go to a concert at the Civic Center. It was just a 3 min walk thru the Skyview and we were in the venue. It was beyond our expectations.
Janus Mon, 25 March 2024
Passable
James Sun, 24 March 2024
Surprise charges, poor service, and broken facilities.
Liked: The location was convenient as we had an event early the next morning in downtown Peoria.
Disliked: There were three things that impacted my rating: 1) the hot tub was not functional although we had called the day before to confirm this place's pool and hot tub were working. At check-in, we were told the hot tub had not been working since New Years, 3 months ago. That tells me the management is not fixing things when they break. 2) The room we got came with a sofa bed, however the room only came with an extra pillow and sheet for the extra bed. I called to get an extra blanket and was given a choice to come to the front desk to pick up or have it sent up to the room later. I agreed to pick it up myself, however when I got there the front staff realized they actually didn't have anything to be picked up, and told me it would be sent up to my room right away. We got our extra blanket after 5-10 minutes, but the experience soured me. 3) I was not told at check-in there would be a parking fee, however I learned about it when reviewing my final bill I recieved via email. Had I known I probably would have parked elsewhere, and I've called to dispute these surprise charges.
James Sun, 24 March 2024
Surprise charges, poor service, and...
Liked: The location was convenient as we had an event early the next morning in downtown Peoria.
Disliked: There were three things that impacted my rating: 1) the hot tub was not functional although we had called the day before to confirm this place's pool and hot tub were working. At check-in, we were told the hot tub had not been working since New Years, 3 months ago. That tells me the management is not fixing things when they break. 2) The room we got came with a sofa bed, however the room only came with an extra pillow and sheet for the extra bed. I called to get an extra blanket and was given a choice to come to the front desk to pick up or have it sent up to the room later. I agreed to pick it up myself, however when I got there the front staff realized they actually didn't have anything to be picked up, and told me it would be sent up to my room right away. We got our extra blanket after 5-10 minutes, but the experience soured me. 3) I was not told at check-in there would be a parking fee, however I learned about it when reviewing my final bill I recieved via email. Had I known I probably would have parked elsewhere, and I've called to dispute these surprise charges.
