Courtyard by Marriott Peoria Downtown

Do better, to be better!

Liked: It was unique, has lots of potential!
Disliked: Very disappointed in the hotel itself. Was at least expecting a bed that’s comfortable to sleep in. We could feel springs no matter what position we slept in. The room smelled dingy, almost like a wet basement. The gentleman at the front desk stated to us that he’d “put us in a jacuzzi room when yall get back later” arriving later he realized he couldn’t do so. Which was completely fine with us. Your staff was overly drunk on the clock, outside smoking weed with other staff members & also others that were staying at the hotel. Very disappointed & was most definitely expected more out of our stay. At least a comfy night of sleep. If there’s anyway we could get a refund & call it fair to our inconvenience that’d be great! Otherwise my husband & I will be taking these pictures & videos to CEO. Thanks.

I was not happy with...

Liked: The staff was friendly. The front desk clerk was very helpful and cheerful when I walked in made me feel very welcome.
Disliked: I checked out after only being in the room for about three hours the carpet was wet all over and there was no refrigerator for me to keep my food and water cold. The clerk was busy when I left so I didnt let him know I was leaving I was to aggravated that I got my only pair of socks wet and I have to go get some more from the store.

We will for sure stay...

Liked: Very clean and quiet. Staff were very nice and helpful. The bed and pillows were comfortable. Having the skywalk from the parking garage was a plus. Being downtown was nice. We was able to walk to Kenny’s westside and the riverfront.
Disliked: Only one elevator worked so the wait sometimes was a bit long.

Exceptional

Will definitely stay here again.

Liked: Convenient location for my purposes. Friendly staff. Easy check-in. Comfortable room. Convenient parking.

Good

Exceptional

Very good

Liked: Half of the tv channels did not work. No service.

Very good