Great place to stay. Very secure place. People are courteous and generous. Definitely will stay again.

Liked: Clean; friendly staff; located close to tourist attractions.

Good

Exceptional

Liked: The staff was super friendly and very focused on making my stay comfortable.
Disliked: Nothing. It was great.

Liked: All the staff were very friendly. Free Starbucks in the lobby every morning from 6 am to 11 am including coffee, hot chocolate or hot tea. Rooms were spotless. I will use this hotel on my next trip in New York.
Disliked: No.

Liked: The room was clean, the bed was comfortable, the south facing view was nice. The staff was courteous and friendly. Near the 6 subway, and 2nd ave has some nice neighborhood restaurants.
Disliked: As is not uncommon in hotels, the air/heating system was noisy.

Disliked: There were not enough luggage racks for 4 night stay. I requested one from housekeeping but it never came.

Liked: Friendly staff, quiet, clean, comfortable and excellent complimentary coffee!

Disliked: Conveniently located, very comfortable bed

Liked: Friendly staff, comfortable/spacious room, free luggage storage
Disliked: Valet parking not very "speedy"

Liked: The staff was so polite and helpful. I left behind an iPad and my daughter left her glasses. Hotel employee helped me get them back. The rooms were spacious and very clean. The neighborhood was safe. I definitely will stay there again.
Disliked: Not at all. A beautiful experience.