Good

Great place to stay in...

Liked: Cleanliness, location and comfort

Great base for our first...

Liked: Super comfortable bed, good location close to penn station, staff were helpful, restaurant was nice

Exceptional

Enjoyable stay, albeit pricey.

Liked: The location was perfect; within walking distance of good restaurants in Hudson Yards, and the 7 train, plus Penn Station. Safe neighborhood. The room was comfortable and had enough space for luggage for 2 persons. The bed was nice and firm.
Disliked: The hotel staff (majority of them) seem unhappy. No smiles and any effort to make us feel welcome. Coming from the Philippines and accustomed to the warmth of service personnel, it was a bit jarring. But they got the job done. The price is also ridiculous, even for NYC.

Exceptional

A birthday trip to remember!

Liked: From start to finish, the property and services exceeded my expectations. Prior to my arrival, I had difficulty with my payment card which the property supporting me in finding a resolution. On arrival, we were then upgraded to an amazing room, a large size and able to check in early following a long haul flight from the UK. We were given a room on the 25th floor with incredible views over Manhattan. It was truly an experience to remember with it being my first visit to New York, with incredible service from staff who genuinely felt like family, and great facilities. The staff always made it a point to accommodate all requests, including a later check out as well as storing our luggage and organising transport for our onward journey.

Very good

Not good

Liked: My Marriott bonbon points not put on my account. Room not cleaned until the evening.